The service technician John H. was extremely thorough and was very helpful in explaining how are furnace and humidifier work. He checked everything. Was very impressed with him.
On time, perform annual maintenance for AC, discuss any issues of concern if any, and provide detailed information on maintenance updates. Would highly recommend Neal Harris.
Had these guys out to fix a bunch of plumbing problems caused by a contractor. They did great work. They were honest and explained the problems. I would hire them again.
AJ and Wyatt responded quickly to my request to repair a boiler for our heated driveway after a recent storm. They were knowledgeable and determined to get it running correctly. Very satisfied and will call them again for other things.
Raymond did a perfect job. He repaired a shower faucet for us. He was punctual and he explained why he was replacing the parts he replaced. I liked that. Raymond was very knowledgeable and he had a friendly disposition. I'm not sure how you grade your employees but Raymond was 10 out of 10. He was 5 stars. He was perfect.
Honest, thorough, and great customer service. Techs give good sound advice and are not pushy. They also will tell you if something doesn't need replaced when it doesn't. They will however tell you what needs attention and the honest severity of each thing. I wish more companies were as honest as them.
I would highly recommend using Neal Harris. My air conditioner broke and I had a technician out within 2 hours. Every person associated with my air/ furnace install was friendly and helpful. They worked with me getting me the best price. I had air the next day after deciding to replace the air conditioner and the day after that when I replaced my furnace. Adam Todd worked to get me the best price. Paul Wilcox and Justin Regglson were friendly and worked hard to get my air replaced as quick as possible. Thank you to everyone!
I only want to say that, I thank the repairman and consultant from Neal Harris for their patience and care in explaining everything clearly, so I could make the best decision. I opted to repair my ac unit, although I know it is time for a unit, I'm not ready financially for a new ac. And they understood that and repaired my ac but left me with the knowledge that it may not last long-term, and I was fine with that. I just needed a little more time and I got that. Thanks
Cindy Plackett
The service technician John H. was extremely thorough and was very helpful in explaining how are furnace and humidifier work. He checked everything. Was very impressed with him.
Jim Ward
On time, perform annual maintenance for AC, discuss any issues of concern if any, and provide detailed information on maintenance updates. Would highly recommend Neal Harris.
Ryan Friedrich
Had these guys out to fix a bunch of plumbing problems caused by a contractor. They did great work. They were honest and explained the problems. I would hire them again.
Tammy Gerstner
AJ and Wyatt responded quickly to my request to repair a boiler for our heated driveway after a recent storm. They were knowledgeable and determined to get it running correctly. Very satisfied and will call them again for other things.
Don Cleveland
Raymond did a perfect job. He repaired a shower faucet for us. He was punctual and he explained why he was replacing the parts he replaced. I liked that. Raymond was very knowledgeable and he had a friendly disposition. I'm not sure how you grade your employees but Raymond was 10 out of 10. He was 5 stars. He was perfect.
James Hudson
I had Moe come out and take a look at my furnace. Very professional and took pride in his work. Made sure things were working properly before he left.
Rindi Covington
Graham was ver respectful and did a great job. He was very helpful in answering all my questions
Jenna S
Honest, thorough, and great customer service. Techs give good sound advice and are not pushy. They also will tell you if something doesn't need replaced when it doesn't. They will however tell you what needs attention and the honest severity of each thing. I wish more companies were as honest as them.
Linda Davitt
I would highly recommend using Neal Harris. My air conditioner broke and I had a technician out within 2 hours. Every person associated with my air/ furnace install was friendly and helpful. They worked with me getting me the best price. I had air the next day after deciding to replace the air conditioner and the day after that when I replaced my furnace. Adam Todd worked to get me the best price. Paul Wilcox and Justin Regglson were friendly and worked hard to get my air replaced as quick as possible. Thank you to everyone!
James Humphrey
I only want to say that, I thank the repairman and consultant from Neal Harris for their patience and care in explaining everything clearly, so I could make the best decision. I opted to repair my ac unit, although I know it is time for a unit, I'm not ready financially for a new ac. And they understood that and repaired my ac but left me with the knowledge that it may not last long-term, and I was fine with that. I just needed a little more time and I got that. Thanks