Priced Right Heating & Cooling

We had called the "24 hour emergency line" for a competitive company that we usually use and I had sat on hold for 30 minutes with no answer, so we remembered the little Penguin truck we had seen on the road. The phone was picked up on the 3rd ring at just before 8. The lady on the line was very nice and extremely professional. We called because at 1 in the morning on a sunday, our heater went out. We used a space heater until the morning, because I knew we could get through the night.

The service call and weekend price was more than reasonable compared to other companies. Jim came out mid day, was extremely quick, very nice and understanding, and we were lucky he had the part we needed for our ancient furnace. I have never had as good of an experience as this when it comes to hearing and cooling. This was amazing. I told him we are definitely going to be calling him from here on out, and the "contract" from that other place that never picked up the phone is a long lost memory.

Call Priced Right.. I promise you will NOT be disappointed. These guys are the best! Thanks Jim!

Cannot recommend Priced Right enough. They did such an amazing job and customer service was at the top of their priority list! We received 4 quotes and Priced Right was substantially lower than all of them, but more importantly Jim was more interested in making sure we were taken care of than closing the deal. Every other company that came out said our AC unit was dead and the only option was a replacement. With a one-year old and our house pushing 90 degrees, obviously we needed a solution. Jim was the only one that even tried to help us find immediate comfort in the house. He did an awesome patch job that held up until we were able to get the unit in, two days later.

Paul came out to do the install and did a fantastic job. Everything looks great and works great. He was knowledgeable and personable and explained everything thoroughly to me.

No pushy sales guys here. They are really looking out for you and what makes the most sense in your situation.

Thank you Jim and Paul!

We appreciate the professionalism and care Jim and Paul used to install our HVAC system. Jim worked with us to select the appropriate units, the install was done on time, everything was cleaned up, and he even took me around and gave me a system tour when he was done. It’s never fun to put money into a major home repair, but it’s a good feeling when you do if you can trust the people doing the work. I truly recommend this company. Thanks guys!

We had an air conditioner and furnace installation done. The experience was great and we are 100% satisfied. The cost was very competitive Jim and Paul installed the system. They are very professional, knowledgeable, efficient and took the time to explain everything and answer any questions we had. Everything that was promised was done in a timely manner and they left the work site totally clean. We have a dual zone system that was not functioning correctly which they fixed at a very reasonable cost based on an estimate from another company.

Per Jim @ PricedRight, Quoted price for the service call was almost 3x the cost from a reputable provider, stated the repair was probably a capacitor and the charge would be 10x the cost of the part on a warranty repair. When questioning charges he stated he’d rather not have me as a customer and would prefer to NOT come out and repair the HVAC unit purchased from him. SHYSTER, DO NOT TRUST

From the time I first contacted Jim to when the job was finished, I was very pleased. With Summer upon us and our 20 year old weak, contractor grade HVAC system on it's last leg, we decided it was time for a complete system replacement. During the quote, Jim spoke honestly about all of our options and didn't immediately try to push the most expensive option. He answered all of our questions thoroughly and explained what would be best for our house. On the installation day he and his crew showed up promptly and did a very professional job. Jim even explained how to adjust the dampers on our ductwork to maximize efficiency for each season. We even spent a few extra dollars for the high tech Ecobee thermostat and glad we did. It is great to be able to adjust temp on the thermostat using the iPhone app. No more sweating it out in our upstairs bedrooms. The Trane A/C system keeps things as cool as we want them. It has been 3 months since our HVAC system was replaced and we couldn't be happier. Plus, we are already seeing the savings on our electricity bill. I highly recommend Priced Right. They may not be the biggest heating and cooling company in the Kansas City area, but in my opinion they are the best! :)

My husband and I could not be happier with the service Jim provided us. He was able to present us with his "best" option that beat a competitors cheapest option and saved us four thousand dollars! I called one morning for an estimate and Jim was at our house at 4:30 the same day. He replaced our furnace, a/c and hot water heater all in one day. I highly recommend Priced Right Heating & Cooling. Great quality service and great pricing!

Jim and his guys are the absolute best. We had them come out this summer to repair our AC. It was a 95 degree day and our AC went out in the middle of the night on a weekend. They were out repairing our AC at 6 AM. It was up and running in 20 minutes and our kids didn’t even wake up. This fall we decided to do a full replacement of our super old units. Jim came out to quote and was honest and helpful in choosing a unit. There was no scams or gimmicks like the two other companies we had quote. We had our AC, furnace and water heater replaced. They were so professional the entire time and kept us informed on the status of each item. They we on time and got the work done by early afternoon. They also gave us a really good deal price wise. I can’t say enough good things about this company.

Short story: These guys are great and I've had outstanding experiences with them so far. Definitely give them a call for any service or replacement needs you have.

I'm a new customer this year and had 3 visits: A standard summer check up, then a quote for a full system replacement, and finally the actual replacement last week. On every occasion I've been impressed by the professionalism of the team, particularly Jim. Jim is a friendly, no-nonsense guy that listened to what I wanted in a new system, and perhaps more importantly suggested what I did _not_ want or need, so that I could maximize my comfort and not waste money. No sales push and didn't waste my time, and he was very transparent with all the pricing. This is all in stark contrast to a sales-y quote I got from another company the day before.

During the replacement, the crew was prompt and efficient. They replaced the AC on a 90+ degree day in just a few hours, so the house didn't even get hot! They got all the little details right (like hooking up new drain tubes and tying them down nicely to keep them out of the way). They also went above and beyond and replaced some unrelated ducting above the water heater because they noticed it was not done very well previously. Nice touch.

Highly recommended.

We are completely satisfied with Priced Right Heating and Cooling and the installation of our new furnace and air conditioning units. Jim was time-conscious, responsive to calls and to our request for a reasonably priced, reputable option to meet our needs. We appreciated that he and his staff were respectful of our home during the entire installation and clean-up process. We value and appreciate the professionalism and friendliness of Jim and his staff. Through our experience, we would highly recommend Priced Right Heating and Cooling for replacement and maintenance of residential HVAC systems.