Search

Amenities

    Merts Heating & Air Conditioning Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Greg Orbik

    Service Tech Adam was excellent to meet with and explained everything in detail and he was patient and very professional! I would Highly recommend Merts for your service and any replacement needs.

    Katy Ramsey

    I have been a satisfied Mert's customer for 25 years. I was notified when the technician (Jimmy) was on his way to my home. He arrived promptly, put on shoe protectors and quickly went to work. He explained what he did with our furnaces and the humidifiers, and showed me the humidifier parts that needed replacement. He patiently answered my questions and also kindly gave me tips on both furnace and water heater maintenance. The service was both friendly and professional.
    Thank you!

    Lee H

    They exceded my expectations i had an emergency call they responded in 10 minutes, now i do live in there service area. There advice was super good ,I didnt feel like they were lying to me. I will use them again.

    Louis Lotesto

    Ryan Great guy and an excellent technician. Very knowledgeable and very personable. Explained everything about my particular units situation to me. Was honest and said what steps would be next after fixing the problem I had. I highly recommend him and Mertz as a company to anyone who wants an honest and easy going explanation to what needs to be done with their own situations.

    Scott King

    We have had our system for 2 years now. It is functioning great. We have had it serviced twice for routine maintenance. Every single Merts employee has been courteous and thorough. They have answered questions for me patiently and clearly.

    Paul Ilg

    I worked with Gus and he was very knowledgeable while doing his inspection for the vent cleaning. He was very helpful and did a great job and was very professional. I will be recommending Merts if the opportunity comes up!

    christine kerwin

    My main furnace and a/c were installed by
    Merts years ago. It was time to have routine maintenance and cleaning done so I called Merts and requested Eric, who had repaired my very ancient wall furnace in my family room a couple months ago. He is very polite and professional, works quickly, cleans up afterwards, and then explained everything he had done. As a female, I appreciate being treated with the same respect as a male homeowner. I highly recommend Merts and Eric if you need any HVAC work done.

    Mike Moose

    Furnace went out over night, and i called Merts first thing in the morning. They had eric come out within the hour to take a look. He was very informative and gave me plenty of options. I decided on replacing the whole furnace instead or repair and the entire process was finished within half a day. Amazing work and eric, jesus, and his partner were fantastic.

    Yvette Smith

    From the very first interaction with the lady on the phone, I felt like I was going to be alright with this company. I made an appointment for someone to come out and I was Abel to make one for the very next day. When the estimator was on his way he sent me a picture so I would know exactly who would show up. Aaron was very professional, knowledgeable, understanding of my situation and took his time to explain the options for my situation. He gave me things to consider while not pushing any particular systems on me. I appreciated his honesty and his no pressure approach. I’m going to stick with this company. I am confident I’m going to be alright.

    Patrick Bellor

    I have been using Merts Heating & Air Conditioning since I purchased my home. The technician always calls to confirm and shows up on time. During any visit, I receive information that helps me plan for future needs. Outstanding service delivery.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload