Innovative Mechanical, LLC

I had another hvac company providing maintenance. Each visit they tried to tell me a capacitor in my system was bad. I told the guy no to replacing it and he smiled shook my hand and left. A couple of days later in a bit warmer weather, we turned on the ac and it was clicking, whereby it was turned off immediately to avoid damage. I called Innovative instead and followed the tech around. We arrived at the fan in the attic where the other tech had tried to sell me the capacitor. He opened the panel and behold the capacitor had been left unplugged, so fan wasn't running, coil was getting ice cold and compressor was cycling repeatedly. It could have ruined my system if I had left it on and it was certainly no accident...very purposeful. Craig plugged in the capacitor and checked everything else as a precaution for me. Be careful who you hire because many techs and companies are very crooked. Innovative is one of the good guys. ty Craig

Professional, quick and kind! Within 2 hours of needing our A/C fixed Innovative was at our front door. I can not say enough good things about our service technician Clayton. He was so professional, even working around chatty children didn’t phase him. Not only did they fix the issue within 15 minutes but he stayed and made sure everything was cleaned and serviced to prevent a future issue. These guys are highly recommended!

I can't say enough about this company. I met Chad while he was servicing Mountain Motorsports and needed work done at my home. He was able to replace our systems and quickly. We moved and needed service work done on a weekend. Of course Chad came through once again even though it was late at night. It didn't take him long to fix it because he knows what he is doing. This company really goes above and beyond for their customers. Don't hesitate to call them.

I seriously can not say enough good things about Innovative Mechanical. The night before NYE we learned that our HVAC and hot water heater, among other things were not working. Never an ideal situation, but having a 2 year old and 4 month old made it slightly more stressful. Chad took time away from his family on NYE to come assess our situation and help us. He was so kind, knowledgeable, honest, and reassuring!! He worked with us to get going ASAP and humbly encouraged us to do our research. We had to deal with insurance and our home warranty company and Chad was so patient and even advised us along the way. Using Innovative was a no-brainer at this point. First Josh came out to fix our HVAC...he politely introduced himself upon his arrival and worked tirelessly to figure out the issue. He was very informative and made every step of the process so easy. Today, we were so fortunate to work with Casey, Clayton, and Craig to replace our huge water heater. They spent the entire day making everything operate and look better than ever. They even took pictures to show their work since it was under the house. With all the rain, the job was incredibly messy but all of these guys (Josh, Craig, Casey, and Clayton) always had a smile on their face when they would update me or ask questions. I so appreciated the pride they took in their work. They haven't even been gone 5 hours and have already checked in to see how things are going. Innovative, y'all are amazing and I can't wait to tell everyone in need of your services about you!! Thank you and may God richly bless each of you!

I have had a great experience working with the team from Innovative Mechanical. My HVAC system was seriously messed up. They corrected issues with the duct work, airflow, zones, furnaces and AC units. And best of all, my stale air issues are gone. I would recommend Innovative Mechanical to my friends and family.

The technician came out first thing Saturday morning after we turned on our AC and realized it was blowing warm air. They were able to repair and recharge our unit and knew what was wrong right away after minutes of troubleshooting. The cost of repair was more than reasonable. Innovative Mechanical is a life saver at times like these where I am having to work from home and need working air conditioning!

I could not be any more pleased with the level of professionalism and courtesy I received from Chad, Meagan and stellar technician Kainan.

My request for a quote was responded to within an hour and Chad came out the following day to do a walk through and evaluate my basement needs. He asked all the questions needed to provide me the best option for comfort. He even answered my many questions days later during my contemplation stage and assured me that the choice I was leaning toward would provide me comfort and a noticeable difference for years to come. Once I was ready to schedule the install Meagan was courteous and professional as well.

Kainan is AMAZING. He came out on the scheduled day within the scheduled time and also did a walk through before starting to make sure that he as a technician was on the same page as myself and the directives given to him by Chad. He placed the duct in the beams so that I could achieve the Sheetrock ceiling once I get to that phase of my basement project. I could not say more about how professional and efficient he was. And left my basement cleaner than when he arrived!!!!

I highly recommend Innovative Mechanical for heating and cooling needs.

Man... Chad and Trent went out of their way to make my HVAC replacement as painless as possible... and the quality of their work was second to none. No one loves shelling out cash for home improvements, but when its time to do your HVAC, I would not look anywhere else - and I looked at PLENTY of "else's," because i'm obsessive at finding the right fit with endeavors such as these. I shopped probably 5 other quotes and found nearly all the others to be selling more BS than quality. It was like dealing with used car salesmen... and I was OVER it. Then I met Chad. You can just tell he's a good guy. He probably spent 90 min with me day 1 going over options and ideas that would work in MY house - not the generic lamborghini up-sell and fear-mongering I was getting from everyone else. After the quote, he was then fully available by phone and text for any question I could possibly have - and I had more than a few -as I took my time deliberating. And when I finally pulled the trigger, he and Trent were completely hands on throughout the entirety of the job... whereas others would have just handed me off to the installer and worked on selling the next. These guys are just good guys who care about their work and their brand - and the best part, they came in at the exact price I needed. They literally took my 2003 poorly installed dinosaur and revamped my house with a 2019 smart system for a seriously reasonable price. They even replaced some janky pipes and vents that were falling apart at no extra expense to me. The installer worked hours longer than he anticipated - also at no extra expense - just to make sure the job was perfect. And it truly is. My home is comfortable, quiet and smart. And with an HVAC, there's nothing more you could ask for. Give Chad and Trent a call. Their work - and work ethic - are unparalleled.

Craig did an excellent job. He explained the issue and showed us the gauges and was able to address the problem at fair price. Another company said our system was needing to be replaced but it is only 6 years old. Highly recommend. (We have a Trane system).

There was an issue with the outside unit of my home. I called innovative as I had dealt with them on some other minor issues with bringing our old system to code. This time the entire unit went out. We discussed several options. Including a few ways to go green and save some money in the long haul. The service technician was extremely helpful with explaining the options available for my home. Knowing nothing about solar except I could possibly get a tax credit. The technician ("Chad" I think) broke it down for me in laymans terms. If I'm correct on the terminology I ended up with a 4 solar panel 21 seer system. I did some checking on the quote that I received and they beat the competitors price on multiple accounts. I would recommend these guys for sure!!! If your looking to upgrade to the future of solar these are your guys!!!