Innovative Mechanical, LLC

Wow! I was caught in a bind, it's August and my AC goes out. As a single woman I felt like a sitting duck. Thank goodness my friend shared how happy she has been with the service she has received from Trent Taylor and Innovative Mechanical. He was very understanding and made arrangements to come and give me an estimate right away. He was very through, professional, answered all my questions and sent me a very detailed Quote with cut sheets on all the equipment he was recommending the next day. I felt very comfortable and he gave me a great price on a new Lennox system and they had it installed the next day! I was thrilled! Thank you also David and Bryan for doing a great job and for being so neat and clean when taking out my old unit and replacing it with the new one. They are the best!

Innovative Mechanical replaced our entire HVAC system and all I can say is Thank you!!! Their quote was very competitive and they walked us through all the options and choices so we felt like we made an informed decision. The quote was so good we were able to afford a much better system than any of the other 5 companies we also got quotes from. Because our heat was out they came out and worked all day and night to get our heat back up and running and helped us fix some airflow issues because of bad duct work. The whole crew was friendly and did an amazing job. They lived up to their promise to provide great service. I highly recommend Innovative Mechanical!

One of the most professional companies I have had the pleasure using. They are punctual, helpful and very knowledgeable. I even had them install my new touchscreen thermostats that I can control with my phone. I highly recommend their services. I'm enjoying my nice cool home this summer and I love that I can count on them!

Update: 5/27/17

Just had an "emergency" service call, Memorial Day weekend, hottest time of the year and once again I am SO impressed with them. My air conditioning had gone out due to a lightning storm, and with it being summer, I was dying without my air. Innovative Heating and Air made an emergency service call to my home and fixed it immediately. Not only did they come out quickly, they were so understanding considering it was a holiday weekend. This company really does take good care of its customers. Thank you Again.

Innovative Mechanical did an awesome job! Technician Craig arrived on time, did maintenance on my heating and a/c and repaired necessary work. They were professional, cost effective and timely. I would definitely recommend!

I do not work for these guys, nor do I know any of their employees personally. With that said - these guys are unbelievable. We recently purchased a home and had our AC knock out after only a couple weeks during the heat of the summer. Their team of two guys came out and replaced our AC unit, furnace, and did a bunch of duct work. Everything came out incredibly, and their team worked tirelessly into the evening (not complaining once) in order to get our house hooked back up with AC in one visit. Very professional, incredibly friendly, and took so much pride in their work they somehow got my wife and I legitimately excited about HVAC systems and duct work. Would recommend 10/10.

Eric, a senior technician with Innovative Mechanical came to check the upper floor AC unit that was not cooling. Eric was thorough in troubleshooting and quickly figured out the issue and repaired it. Outstanding service.

Chad Ferguson, the owner, has been my a/c guy for over 11 years. By understanding HVAC systems are manufactured, he educated me on how some systems are pretty much the same expect for competitor branding/marketing. He installed a new system for nearly $2,000 less than in other competitor. Ten years later, system is going strong and it's never had an issue. He has done work for several friends who are crazy happy about the value received. I highly recommend him and his company.

The company was very proactive in scheduling the appointment and kept me informed throughout the process. The tech, Craig, was very prompt, polite and professional. He also gave me options for a needed repair, and was able to explain everything thoroughly. All in all, a very good experience, and would definitely use this company again for any HVAC needs.

I had my HVAC system replaced by Innovative Mechanical in Nov. 2020. While there were a few hiccups post install, the company and especially our technician Craig have been extremely responsive and dedicated to finding and solving the problems. We chose Innovative Mechanical based on previous reviews and hoping we'd get great service and they haven't disappointed at all.

I reached out to Innovative Mechanical because their ratings are perfect. And they did not disappoint! I needed to replace 5 HVAC systems in my home (yes....5!). I reached out for quotes from 5 well known HVAC companies. The end result: Innovative was by far the best. First off, the owner Chad Ferguson came out and spent nearly 3 hours in my home. He went over each system and explained everything he recommended to me in great detail and in layman's terms. There were no fancy industry terms used to confuse me and no promises of "paying for a 16 SEER and receiving a 17 SEER" smoke and mirror shows. The quote I received was electronic and it walked me through everything. All of the information was clear with model numbers and prices. Nothing was hidden and there were multiple options to choose from. The professionalism and follow up was greatly appreciated. This company is experienced and knowledgeable and they DO NOT push you into making a sale. It's obvious that they take pride in what they do and they are in it for the long-term customer relationship. I would highly recommend Innovative Mechanical for all of your HVAC needs (installations, repair, maintenance, etc.).