Innovative Mechanical, LLC

I rarely leave reviews but I can honestly say that this company has given me so much faith in the good work that service providers are capable of. From the owners Chad, Trent and to the techs like Josh and Clayton, every single one of them were courteous, and are excellent at their jobs. I had several issues with my HVAC and the owners care so much they came out themselves to do the inspection. Thank god for these guys for beings so amazing at fixing all the wrongs that my home builder messed up when they installed my HVAC equipment. Trust me when I say this. These guys are TOP NOTCH and the BEST in the business. I would wholeheartedly recommend them to anyone. They have me as a customer for life!

Amazing and top notch great service. Came home after work, realized the house was over 85+ degrees and frantically called them to come out and service. Within 30-45 min they came out and diagnosed, replaced the capacitor and works perfectly. Now waiting on my house to cool back down ;). Thank you very much to the quick response, technicians amazing customer service, and phenomenal pricing! Definitely will keep using them as long as I’m living in the area and for future service maintenance!

I had a major issue and a hard situation with my old AC unit. Chad and his team went above and beyond to ensure my home AC was up and running ASAP. I was given all the options, honest opinions, and expert advise from Chad. This could have been a nightmare and I'm grateful to have found an honest company with great customer service.

Innovative Mechanical is a fantastic HVAC company to say the least. The quote process is very easy. They offered several, very easy to understand, pricing options. Once I made a selection the scheduling and installation process was awesome, fast & professional, with very well informed technicians etc. Megan Sears runs the show and she is FLAWLESS. I can't reiterate enough how way above average, how incredibly professional the technicians and installation crew was. I highly recommend Innovative Mechanical for residential HVAC!

Showed up on a Friday night (same day) and fixed my unit without having to replace it. I've had other companies out in the past that said I needed to be prepared to replace my unit. They came out and were honest and got it up and running for a minimal charge. We will be going with them for the replacement in the future. I live in a condo and referred him to my neighbor who also expressed she was extremely pleased with their service and price. Rare to find such good quality customer service and knowledgeable people. Thank you!

Outstanding company. Installation of HVAC systems is never simple, especially when replacing an existing system. Pricing was very fair, service (and people) were amazing, and the quality of work and attention to detail exceeded my expectations (can't think of when that last happened). They even fixed unseen issues with my other system (feels like I got 2 new systems!). This is a top-notch company with great, hard-working, folks that I will absolutely use again. Chad cares about customers, and it definitely shows. Cannot recommend more highly as they definitely went the extra miles to make this customer happy.

Excellent service and installation. Jacob and Bryce great basement HVAC installation with a zone system. They were awesome , polite and left everything super clean and a great price!!

Needed an HVAC company to figure out why my first floor and third floor had a 20+ degree temperature difference. Craig came out and determined the cause and proposed a solution, which I accepted. A few weeks later, Craig came back and figured out a way to fix the problem a) without cutting any drywall, and b) limiting the work to my attic rather than to my living room as we initially thought we would have to do. Although I found small secondary issue that had recurred that I thought had been fixed, Craig added me to his schedule the next day on short notice and resolved that problem - at 10 PM, which shows insane dedication to the job and to the customer.

5 stars - would highly recommend.

Everyone knows when your AC unit goes out (esp in Aug) you instantly panic, you know its going to get hot in your house and fast (which means mama bear is going to be ill) and its going to cost you- your left arm..at least. I have to say, when I made the call to Innovative they were extremely responsive and professional. They came out at 9pm on a Friday night..not bummed they were working after hrs on a Friday, but happy and ready to help. I have a unit that wasn't very old (but was not registered) and the compressor went out... all I saw were dollar signs... the unit was in our home before we purchased the place and so we didn't have much info on it. They didn't just say...well you're going to need a new unit and it's going to cost X amt. They researched and exhausted all resourses and it ended up being covered under warranty, the compressor was ordered and in the mean time they offered us 2 window units to put in our children's room so they wouldn't be affected by this unfortunate event. This company is top notch. Their costumer service is impeccable and their attention to detail to make everything perfect was on point..this whole process was done in a timely fashion. I would recommend this company and team to any and everyone! They certainly have our lifetime business. Thank you!

It's hard to know where to begin. Price was fair (vs. larger competitor) and Chris' installation (which is as important as the HVAC equipment) was done with such care, pride, and enthusiasm that I felt like he was installing it in his family's home. It was incredible to watch. Chris' work ethic was as amazing as I've seen anywhere. Very responsive communication as well. Couldn't be happier!