Simpson Air

Our upstairs unit stopped working, so we called multiple providers to get quotes to either repair or replace the system. Stephen May and David Perez went above and beyond to help fix our issues, prevent us from having to purchase a new system, and provide us with some preventative maintenance tips to help reduce the risk of issues moving forward. It was Friday evening of Memorial Day weekend. During the previous couple of days, we had several other service providers look at our HVAC system, all of whom did very little troubleshooting and solely provided us with quotes to replace the system rather than fix it. Stephen arrived first and after some brief troubleshooting, suggested that we might be able to fix it rather than replace it. We were not officially on the schedule for repair, but Stephen made some calls and was able to get David Perez to our house within an hour. David fairly quickly diagnosed a couple of issues, which he fixed that very night. Again, this was a holiday weekend and Stephen and David stayed until almost 7pm to help get this resolved. We could not be happier with their thoroughness, professionalism, and willingness to save of us some money because it was the right thing to do. Simpson Air has a great reputation because of people like Stephen and David. Simpson Air has always provided us with great service, but this time was especially fantastic! I have been recommending and will continue to recommend Simpson Air to anyone who’ll listen. Thanks – Travis T.

I usually do not write reviews but Simpson Air has wonderful employees and the emergency line works. I would like to thank Yamir and Leonard for going above and beyond to fix our A.C. Yamir arrived to a sweltering house with two kids under two. He did not have to but he then returned to our house on a Saturday at 9 pm to install a part that Leonard spent over an hour calling to find for our unit. They really helped us in our time of need.

Simpson air was professional, knowledgeable and personable. Their customer service is unmatched! Seth was our technician and he was honest, he took his time and extremely patient with my barking pup! Now that our AC has been serviced we feel ready for the summer heat knowing our AC system is in the best hands. Simpson air is the BEST there is!

Very professional and responsive. Our A/C went out on a 90+ degree day and they quickly came out. Yamir, our technician, was outstanding. He listened to our concerns and was extremely thorough in testing to make sure he was addressing the right issue. Got us back up and running and did so in a way that it fit within our warranty without any additional cost. Above and beyond service. Highly recommend.

Long-time Simpson Air customer and this service call was no different than the previous ones. Easy to get appointments (typically within 24hrs of need) and customer service staff are easy to work with. My technician this call, Yamir was professional, friendly, knowledgeable and had me up and running within 20min. See you next year for maintenance.

Over the past couple years, I’ve had a couple HVAC companies come out to inspect my unit do a check up and clean it. However, no one ever cleaned it very well. One of the companies didn’t even go outside and check the air conditioning unit. I had Simpson air come out today. They cleaned the air conditioner and it looks brand new. They were on time they were friendly. They did an awesome job. They didn’t try to sell me anything or tell me that I needed to get anything repaired. They said my unit was in good condition like I said they cleaned it like it’s brand new and I would highly Recommend .

1st I want to thank a young man named Peter who came to my home and took his shoes off before he even walked in my door And I didn't even have to ask him he was polite he had knowledge of his job he was courteous and professional I had read my owner operatorion manual the night before about the safe T switch his said what the book read and I Google and YouTube the video so I know what to do didn't need him to do it for me

This post is directed at the technician representing Simpson Air. If all Simpson Air employees embody the same professionalism then this post is addressed to Simpson Air as well.

If all company personnel working for Simpson Air embody the strong work ethic as the technician dispatched to my home this afternoon, Simpson Air has nothing to worry about. Ben Arrington arrived to my home and took the time to explain what he was going to do in such a professional manner that I couldn’t help, but give my undivided attention.

After inspecting my HVAC units he presented his findings and gave his recommendations on buying into a service plan. I’m not the easiest person to sell on things and though Ben left without me buying into a plan, I can say that I will have Simpson Air on call for any HVAC concerns I have in the future. I had never intended to buy into a plan, but watching Ben work and listening to his breakdown afterwards has me definitely considering the option to do so.

I have had multiple HVAC companies at my home conducting annual inspections over the years and I have never once considered writing a review, let alone recommend the company the technician was representing. Ben Arrington made a believer out of me and for that I have confidence in Simpson Air moving forward.

Thank you, Ben! Simpson Air is a better company for having you on board and representing them in the field.

v/r,
Cory Lorenz

Look no further than Simpson Air for any kind of HVAC work. After 3 years of keeping my HVAC system on life support, I finally reached the point where the freon required was no longer available. I researched AC companies via the Internet and concluded I wanted a Carrier system. After researching online reviews, I contacted Simpson Air to seek an estimate. I was called within 15-minutes (and this was on a Sunday). My rep, Leonard Cooperman, explained the process clearly and quickly. On Monday, Leonard inspected my apartment, discussed some options, recommended the appropriate unit, called the company warehouse to determine availability, set the apointment date/time, and then followed-up to see how the installation progressed. The professionals who installed the unit, James and Daniel, were technically proficient, clean, courteous, considerate and worked non-stop until the unit was operational. From start (Sunday afternoon) to finish (Tuesday afternoon), this was a painless and worry-free operation. I cannot imagine how it could have been performed any more professionally. Thank you, Leonard, James and Danny for your professionalism, attention to detail, and recommendations. I look forward to having Simpson Air look after my HVAC system in the future.

We had our yearly service performed by Francis from Simpson's. He did a great job for us. Spent time explaining to us and giving us information on all the components of our AC. Also, one of the most professional and friendly service techs that I have met. This company is always top notch.