SolvIt Home Services

The reaction to them initially fixing our AC last year was great. The tech was nice and they replenished our refrigerant and we were good to go. But less than a year later, it’s not working again. So it seems that we had a leak that was not detected and now all that refrigerant we paid for is gone and we’re back at square 1. All of this is completely understandable but my issue is that they have no interest in making things right. According to the receptionist on the phone there is no warranty and nothing will be done to help. This experience has taught me to always go for someone who will guarantee their work for at least a year and hopefully anyone reading this can learn from my mistake. It will save you from wasting thousands of dollars.

We got our boiler installed and converted from oil to gas after an Energize CT loan was approved, and Solvit confirmed they received the approval paperwork. The work was fine except now our bathroom plumbing seems to have an issue, which never happened prior. Then I am being called by collections in Delaware , who has no information on our account about the loan, and there's no communication as to why our loan funds are not dispersed 9 months later. I cannot get a call back from the finance coordinator with emails and calls. I have submitted all paperwork but there's no response. Nobody can tell me who to call and there's no communication with the funding department. They were recommended by Energize CT but this is an absolute nightmare. I've never had such poor communication with a company and would not recommend this stress upon anyone.

About 3weeks ago my furnace stopped working. A technician came out to check it. He gave us an estimate of over $3000 to “try” and fix it and if it didn’t work, we had to get a new system. My furnace NEVER LEAKED, ever. It wasn’t leaking when the technician was there, but as soon as he left my was leaking and it HASN’T STOPPED. He also said the pipes were full of air but didn’t try to purge them or anything, instead he said someone could come out and give us a free estimate on a new furnace. The sales person came to my house within 2 hours and gave us a price of NINETEEN THOUSAND DOLLARS!!! My husband and I applied for finance and only got approved for $13000. The sales person came bk to our home and dropped the price to $15000 AFTER he initially told me the lowest he could go was $19000. Everything seemed so “scamish” that we just decided not to continue with this company. I would’ve just let it be, but the fact the my furnace continues to leak till this day is what upsets me. SIDE NOTE, my furnace was last serviced in November 2022. AND as soon as we got the system purged, it started working.

The invoice# 3078180

having furnace issues and not knowing who to call i went with the business that had an old sticker on my furnace from previous owners. that was a mistake. they’ll charge you $100 for a “diagnostic” when in reality they send out a salesman to try and convince you that you need brand new systems. the guy literally told me my furnace wasn’t working because of my expansion tank, which makes absolutely no sense. other then a quick look he didn’t even try and look at anything else just started trying to sell me stuff. on top of telling me to fix the furnace and the expansion tank would cost me over a grand anyway (i found a real furnace place who fixed it for $300 and actually figured out what was wrong with it without charging me a diagnostic fee). even worse is after this charade of trying to sell me on new boilers, they then wanted to send a different person in to talk to me about quotes. probably so they could charge me more.

long story short- if you’re having any kind of plumbing or furnace issues please just call your local small business guys, they’re the real ones who want to help and not rip you off!

I am one satisfied customer. My experience with the company and technician was great. The technician was knowledgeable and informative. All my questions and concerns were addressed. Customer service was polite and helpful. Will recommend your services. Grateful this holiday season 😊.

Installed a new boiler almost 2 years ago. I noticed some corrosive caking on one of the pipes and called them to come out. Their technician was great, I wasn't charged because he said it might be under warranty. I was told someone in management would call me back about it. It's been almost two weeks and I've called them twice having to leave a message with their front desk because the person was unavailable and their mailbox was full. They still haven't returned my call.

I made an appointment two months ago. Today, they call and say they have to rebook for the Fall. Before the merger they never pulled stuff like this. Avoid HAARP and Solvit.

This review is for Ron J. and Kim C.

Ron J. arrived on time and was extremely courteous and professional. He provided his expertise, explained his findings, and answered all questions. Appreciated the quality of his work and highly recommend him as a technician.

On a separate occasion, Kim C. came out for a different issue. He also arrived on time and was extremely courteous and professional. Really appreciated his in-depth knowledge, thorough evaluation, honesty, and the recommendations he provided during the assessment. I highly recommend him and value his input. Thank you!

Called Solvit for a first time inspection and service on furnace in our new home. Our technician Jagger arrived right on time. He was extremely polite and professional. He thoroughly explained everything about our system and was very knowledgeable. I would highly recommend Solvit and will definitely be using them again.

they tried to get me to replace the AC unit + air-handler, and entire system for $20,000 instead of diagnosing and fixing the actual issue, which was the compressor.

Paid something like $200-300 each for thermostats you can get on amazon for $50. Total billing was something like $1800 which included replacing the refrigerant ... here for 2 hours, and he didn't even fix the AC.