SolvIt Home Services

Super responsive and incredibly helpful during a stressful discovery of A/C no longer working. SolvIt sent out a great rep in Tim, who was very knowledgeable and patient with all of our questions. Reassuring while going though the options for the type of system replacement was needed and the costs/timeline involved. Understanding that it is a big expense and the added stress of it being the start of hot, summer days upon us, we were able to not only get a great system worked out but the installation happened earlier than expected thanks to changes in appointments. SolvIt contacted us to advise us of the opening and we are grateful for the expedited service. All in all, a great experience and we feel we are getting more than our money's worth.

First time using but it won't be the last. Had contacted several other plumbers but no one called back. Solvit not only answered my call but set up an appointment. Joemaiah arrived on time and did a great job explaining solutions, giving the prices and quickly fixing my plumbing issues.

I used Solvit to install an outlet for our hot tub, it was quite a job. Tevin the technician was wonderful. He made sure everything was done properly and to code. More than that he made sure everything was as unobtrusive as possible. He explained everything he was doing and why it needed to be done. I could not be happier with the experience and would recommend their services to anyone I know.

So after 18 years as a customer and paying for premier service my winterization appointment was cancelled due to other emergencies (i.e. customers who are paying for emergency rates) and was rescheduled to march 14th....so my WINTER service was moved to the week before SPRING. I called many times and was never able to talk to anyone who could help (three times was told management would be aware and yet no one called me back). So after 18 years and tens of thousands of dollars I am cancelling with you for what could have been a 20 minute checkup. I will go somewhere that values customers and loyalties and not short term money.

Stay away and never use them. Completely unprofessional. Gave us two four hour windows and never showed up, it was an emergency leak and I ended up bailing all night. Dispatch never called back to tell us they couldn’t come out.

We were having intermittent issues with our water heater (brown water from the hot water faucets periodically for a few weeks) and we knew our water heater was probably on its last legs. Then one Saturday morning we woke to find no water al all (hot or cold). We have a well and the pump gage in the basement read 0, so we suspected that our well pump had gone out.

Since we were already planning to replace our water heater, we tried to see if we could find someone who handled both water heaters and well pumps and deal with both issues at that same time. We also needed someone who could come out that weekend since the lack of water was an urgent problem even if the water heater could wait. We found that SolvIt advertised that they services and provided both water heaters and well pumps and that they provided 24 hour service.

We called SolvIt and they were able to send a technician later that same day. We were told that there was an automatic charge for the service call that would be $104, which we agreed to pay. The technician arrived on time and was very polite. He took several photos of the water heater and also of the well pump. I had to show where the pump was and what to actually photograph since it was clear he was not familiar with them. He then called in the details to his office.

After he was done contacting his office with the details, the technician explained that he would need to have one of their HVAC techs contact us about the water heater and one of their water techs contact us about the well pump, since he was an expert in either. He said that someone would follow-up with us about both. In the meantime, we did quickly receive a text quote for the water heater from the SolvIt office which was over $5,500. We paid the technician the $104 for the service call. He did mention that they were short-handed so that there might be some delay.

It was now late Saturday afternoon and we still did not have water or know when we would have water restored. I immediately contacted another company that specializes in well pumps and they came over promptly and dealt with the pump issue. The following week, we contacted three reputable local HVAC/plumbing companies and obtained quotes for replacing our water heater. All three came within a couple hundred dollars either side of $3,900 for the installation, some $1,500 less than was SolvIt was going charge! And, in the meantime nobody ever called us back from SolvIt about our urgent well pump issue!

If SolvIt did not have someone available who knew about well pumps (or water heaters), I would have rather they told us so when we first called and save us the time and money of having someone come out who was not specialized in either and then leaving us hanging without water. Thank goodness we did not wait for their call back either. I would not bother calling SolvIt again.

SolvIt and their technician Tanner were just incredible, they came and resolved the issue we were having with our boiler same day. It was a complex issue that required all electrical wiring to be inspected/tested/reconfigured but he had the most positive energy and got it done. Excellent job! We will definitely use SolvIt services again when in need.

Highly recommend. I had one of the best repair/HVAC service experience. The technician was through in his assessment and took the time to explain the repairs/recommendations. From scheduling the appointment, service report, and paying my bill I was impressed with experience.

A SolvIt water treatment specialist came to my house to assess my softening system. Two prior companies came and tried to pitch me on an expensive replacement. However, the SolvIt representative was extremely knowledgeable, gave an excellent diagnosis and provided information on how I could fix it myself at no cost. I was very impressed with his knowledge, professionalism and ethics.

I later saw his truck and all the other services that SolvIt provides, including Duct Cleaning, which has been on my mind.

When the time comes for services they perform, they will be the first company to get my call!

They were outstanding!

The techs were both very nice, I did the install myself and it went great, I accidently bumped a fitting and had a small leak so I needed them to come out to recover the freon, pressurize the system and recharge it...the best they could do was almost $1,500 for less than 2lbs of freon...that is absolutely unacceptable, I'll just buy another one and reinstall it for literally less than half the price of that highway robbery. I understand the "cost of doing business" but that is absolutely absurd. This should cost no more than maybe 500-600 at the absolute most. They could've left with 500-600 and instead they left with 122 because this business is extremely overpriced. But again the techs were very nice and friendly.