The Cooler Company Heating & Air Conditioning

This is a terrific and honest company. Their work is great quality and the service they provide exceedes my expectations. Their crew was fast, efficent and cleaned up after themselves to the point you couldn't tell they had been there. I had both a furnace and a swamp cooler installed and this company was superior in every area from scheduling to completion. Couldn't be happier. HIGHLY RECOMMEND!!

The Cooler Company is organized, efficient, and honest. I had a good experience working with David, who put together the quote and ensured the new system would qualify for the Xcel rebate. The installation team was friendly and professional. My new evap cooler is fantastic!
My only critique is that the installation team was more than an hour late without calling to let me know. But in the grand scheme that's nothing. Nice work!

I had a dead A/C when I bought my house and was looking to replace it. I got three quotes, one from Cooler Company. Steve, the owner came out himself for the quote. He told me that he couldn't even put an A/C in with good conscience because the house and furnace weren't built for it (which is why it died). Rather he gave me a quote for an Evap Cooler which is more affordable anyway.

This thing is incredibly awesome and perfect for Colorado. It gives me cold, moist air, unlike the cold dry air in an A/C. Installation was easy and we get to keep the windows open in the summer. In only takes a couple minutes for it to cool down when I get home and turn it on. Plus it costs less than an A/C to run and you don't need to worry about freon running out. Just water.

Steve knows everything about these things and for $50 later in the fall, he had his guys show me how to properly take it apart. Probably took about 15 minutes. I had a slight misunderstanding thinking that they would also set it back up for $50, but I spoke with Kay (who is very amazing) and she said she'd grant me the $50 price for the confusion.

They guys are great. Steve, Kay, everyone. They are extremely genuine and easy to work with. I highly recommend them.

If I could give these guys more stars I would. Superb execution on the install. They even pushed it to get a roofer to my house day of to finish the job in a single day. Ryan Freta, Seth, Terrel, were super helpful, courteous, kind to my dog, to my wife, to my one year old, cleaned up after themselves, the list goes on. Even after they had walked away, job complete, Ryan was picking up the last bits of debris from my driveway and front yard. Amazing service, great price, excellent Breezair unit.

I want to give credit where credit is due. Our furnace finally gave out the other day after 22 years of service...which is pretty good for a furnace. Called The Cooler Company Heating and Air Conditioning as we have used them several times in the past and have always been happy with their service. They gave us a great deal on not only a new high efficiency Furnace but also installed a new high efficiency Air Conditioner, a whole house Humidifier, and a Wifi Thermostat. Everything was installed quickly and professionally and we couldn't he happier with the new equipment. The whole house humidifier has completely changed the comfort level of our home this winter and the new furnace seems to heat the house within minutes whereas the old furnace took forever to get up to temperature. Loving the wifi thermostat also. That will come in very handy when we travel. I said it before and I'll say it again if you ever need heating or cooling work performed you can't go wr

They gave me a price then called me to add $ 1000 more on they said we don't need to pull a permit that saves you money yet they tie into electrical and water which is a good idea to have inspected
. Then you tell them this is bait and switch you quoted a price honor it you where at the house ! Their response was well we have plenty of work......really

I got about 6 different quotes for heating/air installation and the Cooler Company was both one of the cheapest options as well as being very professional and made me confident in their knowledge. The installers were very nice and got the job done in one day.

Too many HVAC companies in Denver to put yourself through this. Had to have them out to fix an issue 5 times over 10 days and 15 days later we are still experiencing an issue. They have been nice enough to email me the invoices for what they have not fixed though.... I have constantly been misquoted on arrival times to get things fixed and have had to open my business late twice because of them. Save yourself!

I called today when they were running 6 hours past the time I was told. Marste in customer service was a peach, she hung up on me because I didn't want them to come out if we had to pay the overtime from them running 6 hours behind. I understand you are busy because it's hot. Understand that the people that are calling you are also miserable because while you sit in your AC working on the job you chose the people that need your help are working in 100+ degree temperatures. In the business I work in I have to buy peoples food if the reservation is lost or we misquote. Next time I make a mistake I'm going to charge them 150% for their food, cross my fingers and hope they don't write me a bad review..... Terrible customer service, easily avoidable if a phone call is made or any communication was had on their end.

The evaporative cooler that they installed is so effective that my family started to wear sweatshirts inside during the summer ... it was so nice to have a cool house all summer, and still enjoy fresh air and open doors with kids running in/out all the time. We ended up running it constantly on low speed and rarely noticed any noise, just nice, cool, humid indoor air, even on the hottest days.

Cheryl Lacefield
The Cooler Co.
I called in the morning and had a service man here by 2pm the same day for diagnostic. Grayson spent a long time testing every part of my old furnace explaining what be was doing the whole time. After learning repairs were too costly for and old heater I decided to replace it with a new energy efficiency one. I had a new furnace installed one day after I ordered it because of single digit temperatures. Grayson coordinated the whole installation and moved it up a day because I couldn't keep the heat on during the night. He and his coworker were polite, professional, compitent and did a great job. They cleaned up beautifully after. They even put up with and befriended my 2 little barking dogs. I would recommend The Cooler Co to anyone.😊