The Cooler Company Heating & Air Conditioning

The Cooler Company installed a new furnace and a/c unit for me. Every interaction I had with them, from the expert (David) who gave us the free quote, the office personnel, to the crew that installed our new units, were extraordinarily professional and friendly. The installation crew arrived early for the 9:00 appointment and worked diligently late into the afternoon to complete the job well. They took the time to explain to me the features of the units and ensured that all connections were correct, despite the extra wires from the old building of my condo. I enjoyed working with this company, and highly recommend them to anyone.

First of all, the cooler company installed a Breezair cooling unit on my rental property, and at the price point they offered, it was $2k less than an AC unit and way less expensive to run. Today, their tech came out to tune up of primary home's breezier unit and did a great job. Josh did a comprehensive cleaning and tune up of our 8 year old unit. Thank so much!

I own KM Aesthetics in Downtown Denver. I have an 830 sq. ft. Space that only had a swamp cooler. I had never had a SC, so I thought it was great to have something for summer, when I signed the lease in December. Swamp coolers are the devil. I contacted The Cooler Company, they not only fit us in to install an AC within a week, but stayed all day to make sure it was perfect. Unit started leaking the next day, due to a kinked hose, and I texted them and they were there within an hour to fix the problem. That was after they came out this morning to check that I was happy and the unit was working properly. I am a small business owner and appreciate the hard work it takes to stand out in this current world. I cannot say enough about this company or their professionalism!!! Kevin and Grayson were amazing! Thank you so much!

I can't convey how much I appreciate and would recommend this company! Not only was the installation done professionally and efficiently last year, but their response to an urgent health need to turn on our system at the beginning of this summer went above and beyond what businesses do these days. They worked with me and treated my situation with compassion and respect. They are truly deserving of your business!

Had them install a swamp cooler at my house last year. Installation was fine and it worked pretty well last season. This year I had them come out to get it up and running for summer. I called in mid May, which admittedly is their busiest time for summerizing swamp coolers, and they couldn't come out until today, 6/5. It's been hot so I tried to get it turned on myself, and noticed that the solenoid valve was cracked so it was leaking like crazy. And the fan wasn't blowing nearly as hard as I remember it blowing last year. So I patiently waited for the professionals to come, assuming they could get my swamp cooler running like last summer. Nope. The technician told me it was "running fine" even though there was barely any airflow. I had to insist that he go back up and try to figure out why it's not working. He tightened the belt driving the fan and that helped a little, but it's still not back to where it was. That whole 20 minute visit cost me $200. And I still have a swamp cooler that's only a fraction as effective as it used to be. And it was only that "cheap" because I spoke to the dispatcher on the phone and talked her into not charging me an additional $175 for the solenoid valve. Apparently the "warranty" of 2 years on labor and 3 years on parts does not include the solenoid, although the contract doesn't say anything about that. So if you plan to do business with this company, be advised that the warranty means absolutely nothing. I will not be calling them back to do any more work on my cooler.

We are so appreciative of what Kevin from The Cooler Company did for our mountain house. We found out that our boiler system needed to be replaced at the beginning of October. With freezing weather and snow forecasted Kevin and Cameron came up and replaced our boiler system, installed a new hot water heater heated by the new boiler, and repaired several circuits of our in floor heating system. The quality was excellent, the price was great and we are warm and cozy now. Our thanks to Kevin, Cameron, Steve, and the rest of The Cooler Company gang! THANKS!

I have used The Cooler Company for an estimate for a great system (Breezaire) that they gave a fair price for along with a Xcel Energy rebate that they deducted up front. (no hassle to apply on my own). The team that did the work was the same team from last year and they are top notch. Their customer service is excellent especially Kay. I had a little water problem after installation and Kay showed great concern and had a technician scheduled as quickly as possible. She kept me updated with frequent follow up calls and sent Jeremy who immediately assessed the problem and had it fixed in no time. This is a great company with a professional team. They are very neat and your home is as clean after as it was before the work is started. I would not hesitate in recommending the Cooler Company for any of your Heating & AC. Oh by the way - my cooler during these hot days has kept my house a comfortable 72 degrees with a wonderful cool breeze blowing through the house. So much better than AC in this climate. Love it and only wished I did it sooner. Multiple ceiling vents included in the bedrooms allows privacy and comfort.

Our AC went out in the hottest part of the summer. We live in a brick bungalow which heats up like a brick oven. We called around frantically and Cooler Company came out same day with compassionate, competent, quick, and reasonably priced services. I recommend this company with the highest praise.

I had the cooler company out to my business and I am very disappointed with the service. I explained that I had a water leak from my swamp cooler and that it had stopped cooling suddenly. The technician who arrived informed me that I needed to replace the entire unit because it is "very old". That's it. It's old. I wasn't satisfied with this explanation, so I asked more questions that the technician seemed to not have any answers for. I paid the $159 "diagnosis" fee that the technician demanded, even though I didn't feel my questions had actually been answered. I then called another company for a second opinion. About 15 minutes after they arrived I was informed that the water pump was bad and a hose was damaged, which caused the leak and damaged the pump. I approved the repairs which were completed within 45 minutes, and my cooler is up and running GREAT for less than $50 in parts.

I hired this company under the assumption that I would be dealing with a professional company who knows their trade. What I experienced was the complete opposite. Based on my experience I would definitely NOT recommend them.

We had this company install our new AC, furnace and whole house humidifier in 2013. All came with a 10 year warranty. We've had the AC break twice during the first 4 years with warranty issues but still had to pay for the $79 service call. Well, my AC was not cooling our house so I scheduled the company to come out today and was told a $99 fee applied. The technician said my unit needed service and changed my filter(I do this religiously every 3 months anyway). I was shocked to be handed a $310 bill after about 90 minutes of work cleaning it. I was not even informed of the cost ahead of time, I thought my $99 fee was it. Technician is totally wrong for not disclosing this outrageous amount before doing the work. Illegal even. I would not recommend doing business with this company. An AC service should not cost this much ever, I think he thought a housewife wouldn't question the cost. Going rates are much lower for AC service. Buyer beware.