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    The Cooler Company Heating & Air Conditioning Reviews - 100

    3.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Barbara Van Meer

    So glad I found The Cooler Company! They were perfect from the gal who spent time with me answering questions & explaining about installing a new evaporative cooler on our roof thru the crew who did the installation! I never caught her name, i think it was Lara. She was very friendly, polite & spent time helping me understand what product & service I was getting. Her personality & knowledge of the product she was selling made me feel comfortable with letting The Cooler Company have my business. The crew doing the job was very friendly & personable, as well. I was impressed with getting a pic of Manuel in my text messages, so I knew who was coming. The crew was great, they got right to work, very professional, came with everything they needed to do the job, including the drop cloths to contain any mess from installing vent. They left my house as clean as they found it! Even the office people answering phones or calling me, was very polite & professional. Talk about a company that is truly all about the customer, The Cooler Company is it! I would give them 100 stars.

    George Bethel

    I contacted The Cooler Company about an evaporative cooling system at my rental property. I had two rooftop coolers installed and couldn't be happier. Tonya arrived on time to give me my estimate. She was knowledgeable, freindly and I had an estimate within 15 minutes. It was a very fair estimate and I had no concerns about accepting their terms. I had a unique situation and they were able to accommodate every challenge. The crews assigned were freindly, efficient, and bottom line did an outstanding job. I will highly recommend this company to anyone needing their services. I thank you, and my tenants thank you too!

    Bridget Cassidy

    I can't say enough about how awesome this company is! Family owned and operated. The process of purchasing the swamp cooler was awesome. Laura the estimator was so thorough and informative. The installation process was awesome! I know I got a really fine product. Had my shutdown done today by yet another great technician of the company! Friendly and totally reasonable in price. I can't recommend them enough!

    Paul Ingram

    Fair prices, great work and good customer service! Would use again in the future!! My wife had never been happier in our house than with our new furnace!

    Debbie S

    We had an evaporative cooler installed, by this company, back in July. Things went well and they were supposed to return to fix the concrete roof tiles that they had broken. They never came back to fix it leaving our roof exposed for months. They were difficult to get hold of. There was no communication as to what was happening, when things would be fixed. We would call multiple times and they would not respond. When ever we called, the receptionist would act annoyed. Our roof finally got repaired on Dec 17. Do not use this company.

    Ruth M

    From consultation to installation, I found the professionals of The Cooler Company highly knowledgeable, technical experts in evaporative cooling. Everyone I interacted with, from the office managers to technical consultant and service technicians, immediately put me at ease. They were courteous, responsive to my many questions, and highly efficient in their respective positions. At the end of the installation, these interactions assured me that I made the right choice. A big THANK YOU to La, Hector, Cameron and Pablo – I commend your professionalism, respect of others and property, AMAZING customer service delivery, and technical expertise. Hector runs a tight and streamlined crew, quality work in less time – I recommend you ask for this team! Vents were installed in three rooms: beautiful placement, clean cutouts. Team was on time and took 3-4 hours. All messes were cleaned up. Quality product too. My house no longer feels like I’m in a brick oven. Thank you!

    Leesa Tori

    Santana and his crew spent the day installing a new swamp cooler in my old home! It was hot today - high 90s - and they worked the entire day on my complicated install. I really appreciated their work ethic and creative problem solving. After the last week of hot days and nights I’m very excited to have an AC system! Thank you Santana, Kay and the entire crew.

    Danielle R

    All around a great experience! Dave was able to come out same day for a appointment to get estimate for a furnace when ours broke during the first snow storm of the year. He took the time to explain all of the options to us and educate us on how to pick the right furnace for our house and comfort needs. It was also snowy during the install and initial quote, and everyone took care to remove their shoes and put drop cloths down to keep our house nice and clean. The price was very competitive, and the Amana furnaces they carry come with great warranties (10 years parts and labor). We were able to schedule install the day after we decided to use The Cooler Company. Gordy and the whole team were great and took the time to walk us through the new furnace how to use it and service it. They even fixed our humidifier for free. Furnace seems to work great, overall very happy with our experience so far!

    C S

    Our 60-year old boiler broke down early one morning at 2am in January. We called The Cooler Company first thing at 8am. They told us Kevin was the best boiler expert in Denver and he arrived 1.5 hours later to assess our dangerous high pressure, over-heated boiler. He gave us very knowledgable, objective and honest feedback. We decided to replace our boiler (and old water heater). Because we were now without heat, Kevin and Cameron then worked us into their busy winter schedules to get the job done. They were very knowledgable, professional, prompt, honest, and trustworthy and they did excellent work.

    James Elsworth

    I had The Cooler Company install an Evaporative Cooler 6/2020. Before choosing them, I shopped around a lot of different installers and they clearly were the most professional and experienced and knew the most about evaporative coolers/swamp coolers. And the price was equal to or lower than all the other quotes I got. They have their own certified, insured electricians and installers included in the price, installed a high quality Breeze Air system with ductwork, and were able to get the utility rebate included in the price upfront, which made going with them a no brainer. The installation itself was very professional, the installers took the time to talk through their work and consult me on decisions, and walked me through how to use the system and how it works (both in the house and with the equipment up on the roof too). The system works really well, too, and cools my house quickly (and I rarely turn the fan speed higher than 3 out of 10 to cool my 850 sqft with the 5000 cfm unit). Overall I'm very happy with my decision and with the system they installed and fully recommend them.

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