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    The Cooler Company Heating & Air Conditioning Reviews - 100

    3.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    EY

    Be aware that swamp cooler maintenance actually performed is not what is shown in the videos. Be sure to clarify what exactly will be done ahead of time. We could have saved $120 with another company for the exact same service.

    Chris Kapper

    Marty is an excellent and professional technician. He communicated well and he immediately found the problem with our swamp cooler. After less than an hour, he fixed it and cleaned it. We are very grateful and we're excited not to roast like we did last summer. Thank you, Marty!

    Pat Dodd

    The Cooler Company installed a new Breezair evaporative cooler May 24, 2021. Techs Cameron and Hector were excellent. Timely, professional, courteous, knowledgeable. They did a great install, explained the unit's control system thoroughly, showed me how to winterize it, and cleaned up after themselves. The install involved putting in a new vent in the bedroom. This was done well, and cleanly. Highly recommend Cooler Company, and also Hector and Cameron!

    Tasha

    It’s hard to find companies anymore with this level of integrity, I have been very impressed with them. I had a new swamp cooler installed over a year ago and had a secondary issue come up recently. I wasn’t sure they would even hear me out, being that it had been a year until this problem was discovered. They not only heard me, they took care of it without any hesitation. Would highly recommend using them, you can trust they care about their work.

    Tobia Molins

    Wow...the company charged me $175 to start up my evap cooler and DIDN'T ACTUALLY START IT UP. The copper line was not connected to the water source! The tech, Andre, told me to turn on the cooler, so it was running for hours with no water going to the cooler. That may have DAMAGED MY COOLER. Also, specifically say you DO NOT want Andre for your technician. Horrible service!!!!!!!!!

    Misty Kallas

    I have worked with two evaporative cooler companies in Colorado and these guys by far are the best! After company #1 (let's call them "Schmaltitude Schmomfort") destroyed my home and charged me $6k for a cooler that was installed completely wrong, Cooler Company came to the rescue! They let me know right away what would need to be redone, they were upfront with their pricing, and best of all, they are reliable. Sending texts to confirm appointments and showing up on time are rare these days, but these guys do it every time. And let's not forget about Kay, who always goes out of her way to make sure I'm taken care of when I call to schedule service. You truly are in good hands with this company!

    Zoshia Tracey

    I was really surprised when the Cooler Company came to my house to give me a quote for a swamp cooler. I had gotten 2 quotes from other companies and both technicians came and went within 5 minutes and sent me quotes upwards of 10-15k for my small 850ish square foot home. The woman from the Cooler Company actually took measurements, pictures, went into my attic, and then sat down with me for about half an hour and educated me on swamp coolers they offered and recommended. She told me that the other companies were swindling me and trying to sell me a system that was way more powerful than my small house needed (one of the recommended ones they tried to sell me is used for industrial warehouse...). The work was done quickly and they did a great job cleaning up after themselves and showing me how it worked. They also did a great job with masks and social distancing while in my home.

    Christy Lochary

    I just got my evaporative cooler installed and I have had wonderful service with the Cooler Company. I had a very strange set up with a steep peaked roof and they worked with me to get the cooler I wanted on my garage. The office staff was always very pleasant when I called to work out payment options. The installation team was the best! Very knowledgeable, friendly and thoughtful. I would highly recommend this company.

    Steve Landsiedel

    I purchased a swamp cooler from the Cooler company. The experience was fantastic. I had 2 other companies come out and give me bids.
    The cooler company came out went into my attic, went on the roof noticed that my stand was rusting and needed to be replaced. and gave me detail cost of the entire install, hall away, adding vents, did my Excel rebate for me and was the best encounter I have had with any company I have ever worked with. they did what they said they would do.

    Jonathan Follett

    I am about a month into my new breezeair and am sitting on the patio feeling cold air come thru the screen; I didn’t believe Tanya when she said it would cool out here. The money is well worth the product, there have been many times it’s gotten too cold in the house! I can’t believe the difference between a breezair and traditional evap cooler. Cooler Company enlarged 2 vents and added 2 so it feels great all around the house. I had a bit of a hiccup with them initially returning phone calls and install logistics but Steven and his crew made up for that. They did great work, had attention to detail, and problem solving skills during the install. The electrician overlooked something that was creating a malfunction, but was out 2 days later and got it squared away-I think he would have been over in a few hours if he could, he’s awesome. Overall I am very happy with my product and the company’s work. Thanks Cooler Company.

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