Monarch Home Services (Fresno)

I wanted to update my experience and review. The tech that came out had a camera and gave reasons why I needed to replace the split system unit. He showed pictures, of which, I did not know what I was looking at. He indicated that there was a cracked heat exchanger causing the odors and other issues.
Later that day a nice salesperson came out and gave a presentation. To be honest the prices were extremely high snd nowhere near competitive. I told the person thus. She then indicated special pricing that would take the $22,000 cost down to about $13,000. I already had found the average costs for the system to be in the $8000-$10000 range. They simply are too high priced, dont provide enough details to make comparisons.
My biggest concern is that two other companies came and quoted under $9000 each, both warned me about Monarch, also the first company after Monarch found the gas valve was leaking badly on the unit, even when turned off. I dont know why Monarch did not find it, but my only conclusion with my experience with Monarch, is that they are way overpriced and very slick in their sales process to get people to do work that is not required. I personally do not feel they are completely honest in their dealings. I do not recommend them at all.

What a Professional! I told Anna- it was very nice how she provided a thorough explanation before any major work is performed, and perform you did, the rooftop system was a very dirty birdy, and she explained furnaces have ambient venting and Summers in central CA get dustier every year with increasing Wildfire and drought right?) I highly recommend Monarch, and when it’s time for a new unit, you’ll be my 1st quote, thank you kindly and MERRY CHRISTMAS!!

Honest and good value!

Corey was awesome! He gave a detail work on our ac system and what we needed done in the future without being pushy! During the summer service he also changed out the dual voltage stabilizer. Will definitely use again!

A new AC/Heating unit was installed. The crew was very respectful of our home and us. They were professional and very good at what they do. The entire time I knew the job was being done right with no short cuts or shoty work. I am grateful for their professionalism, efficiency and attention to detail.

Our technician, Jesse was extremely knowledgeable and professional. He took the time to explain all the issues and options, as well as to answer all of our questions (and we had a lot ). He was very pleasant and a very good representative of your company. We will definitely request him for all technical needs.

I used Monarch Home Services to replace ductwork and AC unit in my house. It took only 2 days for the company to complete the work after signing up a work order. The work was done on time with good quality. I had positive experience with Raul Burgos. Raul finished his part of installation professionally and quick. He has friendly personality and was able patiently answer all my questions. I’d like to thank Raul and all team for great work they have done.

Very friendly and professional. Vincent visited our house initially to go over details and the different packages they offer. He was great to work with.
Very informative and friendly.
Henry did a great job installing our water hearter. Very pleased. Friendly and a hard worker.
Moises, Roy, Jesse, Chuy, Tyler and Jose installed our account and hearing unit. They are a great team! Installation went smooth and on time. They cleaned up and swept before they left. Highly recommend that. Thanks everyone!

Carlin was very thorough with his work at my home, I am a technician in a different field and so I appreciated his willingness to go over all that was needed to be done. He serviced our tankless water heater that until recently I had no idea needed to be flushed often.
Thanks again.

Last week my ac was not working and with this heat it was unbearable to stay home. I’m glad I found monarch home services Daniel went out of his way and beyond.
He made it his mission for my family and I, not to go another day without a working ac. He was on time, professional nor did he gave us a sales man vibe whatsoever ever. For any future repairs or maintenance I will now only ask for Daniel to come and service my ac. I highly recommend Daniel from Monarch Home services.

In December 2021, I had an issue with my heater; whenever I turned off the heater, the fan would suddenly turn on by itself and blow cold air into the house; off and on. I called Monarch to diagnose the problem and they kept saying there was nothing wrong. The problem reoccurred again and I called. Long story short; 4 different techs, 4 appointments later and they were unable to diagnose the problem. Finally Monarch resolved the issues.