Austin Heating & Air

My home warranty had this company come out to service my AC because it was leaking water last week on Thursday the technician came supposedly fix the problem and Friday night it started leaking all over I call the office to see if They can have a technician come out and fix their mistake and the receptionist said not till Friday she was so rude and unprofessional person I’ve ever dealt with I would not recommend this company at all

Steven was very curteous and knowledgeable.

We have always been pleased with the integrity and service from Austin Heating and Air Conditioning. We are very grateful to our hero, Nate, who came three times and worked so hard to fix our heater!!

A Guy came out to my brother's house to check the a.c unit and told him there was nothing wrong with it and that the reason why it was not blowing cold air is because the way the house is built. He also instructed my brother to leave the air at 68 degrees and that should help.

Terrible they don’t know what they are doing 5 service calls, 2 different technicians and 8 weeks later still have not fixed my AC unit. Only went that them because that’s who the home warranty sent out.

Steven was a great technician! He was honest and explained everything we asked about. Would highly recommend Austin Heating and Air!

The technician arrived on time. He was courteous and knowledgeable. He answered all my questions. He explained what all he did. The entire experience was outstanding!

"I felt he, Eduardo, was being patient with all my questions and trying to explain the problems with my AC. He check my thermostat to see if it was working properly and checked to see if cool air was coming out of the vents.

Great experience. Heather quickly got us on schedule and the Micheal took of the issues very fast. Thank you for the great service.

Service was poor, took almost a month to fix heating. Felt we were a low priority. Parts had to be ordered twice, a week delivery each, but a month wait?