Benchmark Air Conditioning, Inc.

We had 3 different companies come out and quote us to diagnose and repair our AC problem. Kenny from Benchmark handled our quote and was by far the most professional and thorough of the 3 companies. We decided to use Benchmark for our repair and they performed as promised. Very satisfied customer and would highly recommend. 👌

They showed up on time, called before they arrived and got right to work.
Michael performed the work, explained what he was doing and explained the results of his inspection….. our small diameter duct work may be making our air system run longer is needed. We signed up for their annual maintenance program👍

Everyone I had contact with was very professional and efficient. My a/c wasn't working properly. The tech came out quickly. He was friendly, and most importantly very knowledgeable. He found the problem right away. He explained the problem to he, then fixed it. I highly recommend this company.

I've used Benchmark Air Conditioning in Bakersfield for a number of years and have always had a positive experience with them. They are always prompt with their scheduled times and provide honest feedback for any issues. The Benchmark employees are all very experienced and knowledgeable technicians, and have wonderful personalities as well! The Benchmark team really knows their stuff and easily demonstrates their ability to quickly identify and successfully resolve issues. Benchmark recently did a new A/C installation at my residence, with Darrell and Ken as the lead technicians. Good communication, a solid work ethic with high quality work was evident throughout the whole process. I would highly recommend Benchmark Air Conditioning for any work that may be needed. They are simply outstanding!

After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my A/C and ducting. The A/C report was done promptly but on the same report details on the ducting were neglected and I needed clarity and promptness on both for my warranty company in which I was clear to mention the importance of this report to my serviceman. From personal experience I know in order to remember details about an inspection a prompt report is necessary and notes should be taken. I did not receive and update to the invoice even after a month and a half of contacting, so I hired another company and they accomplished what I needed promptly so I could submit the information to the warranty company. I asked for a refund which I thankfully did not receive any hassle over. Nichole the woman who I spoke to many times over the phone for updates was the best part of my experience with benchmark. I cannot recommend this service based on my above remarks, but I do recommend Nichole for her professionalism.

Great customer service and quick to handle the jon

Came out to do an estimate and ended up adding an additional charge without clarifying what they were actually doing. Then they still have yet to send a quote to us for the work that needs to be done and it's been nearly 2 months since the estimate. They need to work on their communication big time.

Benchmark AC office staff communicated quickly when the technician would be a little late. I really appreciated that. While Ken was there working, he was very respectful, professional, informative and helpful. Benchmark is how business should definitely be done. I'll continue to use their service and recommend them to friends and family.

We had an excellent experience having a brand new AC unit installed by Benchmark. All of our technicians were friendly, communicative, professional and efficient. We were home while they worked on installing and our 4 yr old son was very inquisitive of the work they were doing and Ryan and Aaron even took time to chat with him here and there while they worked which I thought was really nice of them as well.

Benchmark installed my HVAC and new ducting 20 years ago. They have cleaned, service and repaired it on a semiannual basis. Keeping the unit in top condition. They respond quickly and professionally. Good pricing, excellent technicians. Aaron Galloway was today's technician. He found the problem, explained an improved filtration system that was only slightly more than just changing out the existing internal filter. No hard sell, explained and let me decide. Thank you Mike for a great company.