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Benchmark Air Conditioning, Inc. Reviews - 97

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
C Dison

I have used this company twice now: once for emergency AC service in the summer to replace a faulty AC condenser, and once for my fall heating system check-up. Both times the service technicians were friendly and knowledgeable. Ken W. performed a system check and explained the issues with my AC before repairs. Aaron G. came to complete my fall heating checkup and gave me great information and explanations about ways to make my system more efficient and save me money! I would recommend this company to anyone who requires punctual, knowledgeable, professional service and is looking for a legit company to do business with.

Laura Williams

Benchmark Air Conditioning has installed two new AC units at one of Valley Achievement Center's sites. In both cases, they responded promptly to requests for service and were able to install the units on very short notice on a Saturday to accommodate the fact we have students present during the week day. Benchmark has also quickly sent out a technician to another one of our sites to assess an AC problem. Benchmark came highly recommended to us, and I am so glad that we now have this company to take care of our AC/heating needs. They offer top quality service and expertise at a fair price. Based on our experience, I highly recommend Benchmark.

Jennifer Williams

Aaron G. was very professional and personable. He answered all of my questions thoroughly without talking down to me or being dismissive, which was great. He made sure I was happy with his service before he left. My case manager, Nicole, was also very helpful and professional. I happily and confidently recommend them both and Benchmark Air Conditioning.

Laura Williams

Benchmark came highly recommended by a colleague who has used Benchmark for his ac/heating repairs and needs for years. I couldn't agree more with this recommendation. My company's experience with Mike and his team at Benchmark was great. Mike quickly assessed our broken ac/heating unit, gave us a very reasonable price to replace the unit (which was very old), and arranged to have his technicians install the unit on the Saturday of the same week we first contacted him since we have students present on weekdays and therefore couldn't have the installation happen during the week. The technicians showed up exactly when they were scheduled and did an excellent job installing the new unit. Mike and his team are highly skilled and knowledgeable, honest, professional and responsive to client needs. We will happily use this company for our future ac/heating needs.

Robin Shultz

When my air conditioning unit went out during a heat wave, I knew to call Benchmark Air Conditioning as I had worked with them before and had been pleased with their work and prices.
The office manager, Dora, was very friendly and helpful and got me set-up with a technician that day.
My techs, Arron and Joe, were very polite. After examining my unit, Arron showed me the part that needed to be replaced and gave me a quote. I had a working air conditioner in no time.
Benchmark is a very competent service provider and I would use them again.

Ashley Anchordoquy

We have had the pleasure of working with Benchmark Air Conditioning for the past 4 years. They have been a blessing to work with. They are honest, helpful, on time and knowledgeable. They never leave you with a bigger problem than you had before, but make sure all of your concerns are taken care of. Benchmark will go the extra mile to do it right the first time which is something most companies fail to do today. More importantly, i feel safe knowing that they will always take care of my concerns and leave my home better off than it was before. We truly appreciate Benchmark and would recommend them to anyone searching for a reputable company for their Heating and Air conditioning needs. THANK YOU BENCHMARK!!!!!!

Sarah Rolnick

Thank you Benchmark for your fast and amazing service. Ken was extremely polite and professional. He was able to diagnose my unit and get it backup and running properly. I highly recommend Benchmark to everyone for service and general maintenance on their heating and cooling units.

Crystal Gardner

Benchmark Air came out & completely took my Fujitsu Mini Split Air & Heating System apart, including the blower wheel to clean it. Cleaned the dirt, mildew & mold from behind the blower wheel and did excellent work in a timely manner. These are the nicest people I have ever dealt with and they are extremely knowledgeable. I had an excellent experience with Benchmark Air and I recommend them to everyone.

Gary Edwards

Benchmark has installed two mini splits for me and serviced my 5 ton unit.
Since the install of mini splits my PG&E has dropped by almost 40%. And house
Has never been cooler at a fraction of the price for use.
Will never purchase anything thing but a mini split by Mitsubishi.
Great units and warranty when installed by Benchmark you receive a 15 year warranty.
Very pleasant staff to work with at Benchmark Mike, Nicole,Darrel,and Arron always give you 5star service.

Peter

- an extremely friendly telephone team
- a very pleasant to work with management, AND
- a knowledgeable technician Ken Woods,

And all working as professional as can be. Seriously 11 on a scale of 10, and 6 stars instead of 5.

It’s a long time ago that I’ve been this enthusiastic about contractors. We’ve had several companies come out here, they are all more or less only interested in getting your money as soon as possible and run out again, hardly keeping their word.

Not these guys at Benchmark: they have their communication and procedures in order, and their minds set to being a true service provider!

(And they solved the problem within 24 hours, that helps me being happy too:-)

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