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Benchmark Air Conditioning, Inc. Reviews - 97

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mindy Sanchez

Aaron did a great job. Was very thorough and knowledgeable. He serviced 2 coolers and 1 air conditioner. I will definitely be using Benchmark for all my heating and air conditioning needs

Derrell Victory

Kelby showed up in less than an hour after we called when our A/C went out at our shop. He came in and analyzed the issue. Found the issue right away. Wire shorted out. Fixed it with heavier duty wire and even showed us the pictures he took on the completed repairs. Signed us up for the maintenance plan and will see them in the winter to keep our hearing system in top shape. Kelby was very polite, professional and took care of us. Shop is now at a cool 74 and I am very happy we chose Benchmark. Will have them come out to do my house soon. Thanks guys!

Isolde Francis

Excellent service! I called around 9.30 am about my A/C making a horrible noise. Aaron came out the same day and diagnosed the problem. Our A/C unit is extremely old, but we would like to first get our roof replaced within the next couple of years, so where most other companies would have urged us to install a new one, Aaron listened and gave us advice. We decided to let him repair the part which would give us another couple of years before deciding to replace the entire unit. The unit was back up and running in no time and for a reasonable price. We even opted for the annual cleaning service they provide.

Lesile Tamayo

Benchmark has been nothing but there for us when we call, we have had the best of luck with them. Our decision of choosing Benchmark AC for the past 10plus years has always been reassuring with excellent and reliable service.

Joe Tallman

Sometime in early 2017 Aaron from Benchmark Air Conditioning came to our home for our fall inspection. His focus was the heating system. Aaron was obviously very experienced and conducted himself in a professional manner. He was not only interested in making sure the system worked well. He was also focused on safety. Fortunately, he noticed a towel that was quite close to the heater unit and moved it away. Thanks Aaron for your help in saving us from a potential fire.

Frank Meyer

Ken Woods from Benchmark Air Conditioning did a great job fixing our a/c today. The office sent him out right away when they heard we have two people with health issues. He came within an hour and solved our problem as well as giving us some pointers on making our unit run more efficiently.

Ryan Doremus

Excellent service. I called at 10 am for a service call told them what was going on. They called me at 11:30 am told me that a tech would be at my house in an hour. Kelby showed up at 12:30, he was really nice and informative. He was able to fix the problem in an hour. I signed up for a yearly maintanence program cause I was so happy with there service.

Dennis Beaver

Extremely prompt arrival at our home followed by polite, competent and honest service. While the issue--failure of the A/C to start, with repeated attempts--was a classic sign of a faulty capacitor, last year another "experienced" A/C technician shook his head and said "I have no idea what is causing these symptoms but I will go on one of our forums to find out."

We never heard from him again.

Then, last night the system completely refused to operate. We called Benchmark, left a voice mail which was promptly returned this morning and the tech dispatched. He explained his findings, what was needed to repair it--which we immediately authorized--and recommended a service program, which we also felt was a good idea, at home and at our law office.

Trust these people - they know what they are doing and care about being in business a very long time@

H. Dennis Beaver,
Attorney at Law
Bakersfield, California

Pam Roberts

I was very impressed with Aaron.He did an excellent, very thorough job servicing my heating unit. He explained in detail some repairs that he thought it needed. I would definitely recommend him to friends.

Wayne Deats Jr

Called Benchmark to fix my air conditioner that had gone out. They were out in less than an hour the same day. Found the problem and replaced the part. Gabriel was an excellent repairman. Will always use them.

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