Semper Fi Heating And Cooling LLC

My salesperson, David and tech team lead by Antonio did an excellent job. David did a great job explaining what was going wrong with my current unit and also what could potentially go wrong in the future. I did not feel pressured to have to purchase and provided me with different options.
Antonio and team showed up on time for the install and kept me informed of the progress. Antonio was able to get a portable air conditioning unit delivered and set up in my office, so I was able to stay working in my house. He went above and beyond by coming in and checking on me throughout the day to make sure I was okay. The entire team was courteous and was able to answer any questions that I had.
Coming from a 25-year background in customer service, I can honestly say I was impressed with everyone I worked with.
I highly recommend Semper Fi.

Semper Fi was no pressure sales, they listened to what I wanted then made several solution suggestions. In the end I choose them because they were professional and easy to work with. They showed up on time for the install and kept me informed of the progress. They went above and beyond in earning my business as they worked with me with their quote. I told them I want value and that means good quality products with a fair price. After receiving 2 other quotes I realized just how good the Semper Fi quote was. Don’t hesitate to use them.

Everyone we spoke to or had in-person interaction with were very courteous, professional and knowledganle. Financing was easy and affordable. The installers on our job were prompt, informative to us as to what they were doing. They did a great job installing our new hvac system. They went above and beyond expectations to make necessary repairs to ensure efficient cooling in our home. I would highly recommend SemperFi.

Our 15 year old Air conditioner was no longer doing it's job and it was time to get it replaced. The installers from Semper Fi showed up on time and kept us informed of what was going on. I should mention it was the hottest day of the year so far and reached 114 degrees. I'm sure a lot hotter on our roof. The installation was going longer than expected because of problems with the new unit. They provided us with a portable air conditioner for our comfort while they called for another brand new unit. A crane needed to be sent out for a second visit. At the same time they got two more people doubling the crew from 2 to 4 so they were able to get our house provided with ac as quickly as possible. I can't imagine this same scenario working out the same with other companies. In spite of the heat and our concerns for their safety they made it clear that the customer service was most important. Semper Fi may not be the least expensive ac company out there but they definitely live up to the saying; "You get what you pay for." Thank-you Terry and crew.

My family and I were driving on the freeway when a white male driver with a beard from Semper Fi Heating and Cooling merged onto the freeway at a high rate of speed and came into my lane. I had to swerve off the freeway into the shoulder to avoid being sideswiped by their vehicle and driver. Their driver then got behind my vehicle and proceeded to flip my family off. I called the company to report the incident. I was told I would receive a call back. Nobody called to follow-up of course. The driver then proceeded to drive over 100mph swerving in and out of lanes. Reckless driving is a great way to lose lives and a business. Professionalism carefulness should extend to every facet of a business especially driving a company vehicle and to address concerns when they complain.

We have had our A/C down and out for 2 months. Semper Fi is the third company I have called trying to get this repaired and at a fair price. Stephanie has helped us from the beginning and let me just say, she is INCREDIBLE, She treated me with compassion she was knowledgeable and was quick to help! Semper Fi, Stephanie is a huge asset to your company and I hope you treat her well!

Semper Fi responded very quickly to help us with our AC problems. They were very courteous and professional. Customer service was excellent. Even their drywall repair man did an awesome job. We were very happy with the work and would highly recommend them and will use them again.

We had the absolute best experience with Semper Fi. I submitted our information online this morning and Craig, our technician, was at our home within a few hours. He was extremely professional, explained the issues with our AC and provided a plan to fix the problem. We were even offered a portable AC unit to use for free until our AC is fixed! The pricing, professionalism and expertise cannot be beat!

Semper Fi was very pleasant to work with! They came out for a free tune up and duct cleaning estimate, were very responsive, got my appointment scheduled quickly, and were on my doorstep ready to go at the agreed upon time! They gave me a price right there that was the lowest I have heard from the other companies I have had come take a look.

As a navy brat myself, it is really cool to see the integrity that they bring from the military to the AC world. Will definitely be using them again in the future!

Semper Fi has far exceeded my expectations from a heating/cooling company. I called the company to get an estimate for a system repair and possibly a replacement. They had a tech out in 2 hrs and communicated with me the entire time. I decided to replace my system and they had a crew out within 3 days. Geo, Jay and Andres did the install and they went above and beyond to make my older ductwork move air more appropriately through the house. They were incredibly communicative and kept me in the loop the whole time. I would highly recommend this company. Their staff is AMAZING to work with and their warranties and quality is fantastic.