Rusty and company were amazing. We had four quotes for new AC units. Rusty was the deciding factor for us. We trusted him and his experience. The install was one day. The guys were first class.
Rusty’s saved our day, weekend, week! We called at 10:56am on the Sunday before a holiday based in a rave review from a family member. Chip answered (which surprised us on a weekend) and tech Richard was out and COMPLETED our repair by 11:50am. Less than one hour for scheduling, dispatch, and repair. The cost was fair, the service was phenomenal, and Richard was easily the most pleasant HVAC tech we’ve ever worked with. He was extraordinary and we can’t thank him and Rusty’s enough!
We gave Rusty's a shot when our ac recently went down. We woke up warm and called at 6 in the morning at the beginning of their busy season. They got a guy out here by 7:30 and we were back in business by 8:30. Granted, it turned out to be an easy fix, but the response time and Sean's (our tech) professionalism were over the top. Absolutely 5 star service.
We got 4 quotes for a complete new install for our split system. We have two units: 5 and 4 ton. Right when we met Rusty for the quote, we knew instantly this is the guy/company we wanted to work with. NO REGRETS. They showed up 7 min early and completely took out and installed our systems in 8 hours. Absolutely 100% recommend them. Everything is running beautifully.
Rusty’s is the best company I have ever had out in the 20 years we have lived here. I got an email ahead of time showing a picture of the technician that was coming, his name, and experience background. Sean Thompson was an AMAZING technician!!! He was incredibly knowledgeable, took the time to explain things to me, and most important to me, he was extremely friendly! I was also sent pictures of the services preformed in an email following his visit. Just a wonderful all around experience with this company. I will always use this company now for yearly maintenance and any other repairs needed. Thanks again Sean for the great service and your friendliness!!!!
These guys saved us after our home warranty failed us. They were out same day and honestly came out to find the solution when we struggled with knowing what the problem was. They were honest, courteous and genuine. I honestly can't recommend these guys enough. Seriously, so grateful for their team and our tech Richard.
I called Rusty's A/C and Heating to see if they could check my unit because my place was taking forever to cool. I was looking for a regular maintenance and they came that night to check my unit. They were super responsive and easy to work with to get the repairs done that needed to be done (including getting the equipment that was needed). I highly recommend Rusty's and will definitely be using them again!
Rusty is the best. We came home to a broken air conditioner and thought we would have to wait until after the holiday for it to get fixed but Rusty came to our rescue within the hour. Not only great service but one of the nicest guys you'll meet.
They were amazing from the very first call and throughout the service and follow up. Regardless of us calling late at night they were still so friendly and willing to help. As first time home owners they didn’t make us feel stupid or “less than” and answered so many questions for us. They gave us some helpful tips that I wish our builder had and were seriously just amazing. So incredibly grateful to them and their team!
William O'Fallon
Rusty and company were amazing. We had four quotes for new AC units. Rusty was the deciding factor for us. We trusted him and his experience. The install was one day. The guys were first class.
Alex Perea
Rusty’s saved our day, weekend, week! We called at 10:56am on the Sunday before a holiday based in a rave review from a family member. Chip answered (which surprised us on a weekend) and tech Richard was out and COMPLETED our repair by 11:50am. Less than one hour for scheduling, dispatch, and repair. The cost was fair, the service was phenomenal, and Richard was easily the most pleasant HVAC tech we’ve ever worked with. He was extraordinary and we can’t thank him and Rusty’s enough!
Jason Himes
We gave Rusty's a shot when our ac recently went down. We woke up warm and called at 6 in the morning at the beginning of their busy season. They got a guy out here by 7:30 and we were back in business by 8:30. Granted, it turned out to be an easy fix, but the response time and Sean's (our tech) professionalism were over the top. Absolutely 5 star service.
stephanie owens
We got 4 quotes for a complete new install for our split system. We have two units: 5 and 4 ton. Right when we met Rusty for the quote, we knew instantly this is the guy/company we wanted to work with. NO REGRETS. They showed up 7 min early and completely took out and installed our systems in 8 hours. Absolutely 100% recommend them. Everything is running beautifully.
Megan Hutto
Rusty’s is the best company I have ever had out in the 20 years we have lived here. I got an email ahead of time showing a picture of the technician that was coming, his name, and experience background. Sean Thompson was an AMAZING technician!!! He was incredibly knowledgeable, took the time to explain things to me, and most important to me, he was extremely friendly! I was also sent pictures of the services preformed in an email following his visit. Just a wonderful all around experience with this company. I will always use this company now for yearly maintenance and any other repairs needed. Thanks again Sean for the great service and your friendliness!!!!
william O'Fallon
Amazing. Can’t say enough about Rusty. They installed two new variable units in our house today. Very pleased.
Blake' Woody
These guys saved us after our home warranty failed us. They were out same day and honestly came out to find the solution when we struggled with knowing what the problem was. They were honest, courteous and genuine. I honestly can't recommend these guys enough. Seriously, so grateful for their team and our tech Richard.
Highly highly recommend!
Jena Heise
I called Rusty's A/C and Heating to see if they could check my unit because my place was taking forever to cool. I was looking for a regular maintenance and they came that night to check my unit. They were super responsive and easy to work with to get the repairs done that needed to be done (including getting the equipment that was needed). I highly recommend Rusty's and will definitely be using them again!
Adam Petzold
Rusty is the best. We came home to a broken air conditioner and thought we would have to wait until after the holiday for it to get fixed but Rusty came to our rescue within the hour. Not only great service but one of the nicest guys you'll meet.
Richele Christianson
They were amazing from the very first call and throughout the service and follow up. Regardless of us calling late at night they were still so friendly and willing to help. As first time home owners they didn’t make us feel stupid or “less than” and answered so many questions for us. They gave us some helpful tips that I wish our builder had and were seriously just amazing. So incredibly grateful to them and their team!