Dave Jones - Plumbing, HVAC, Fire Protection, Electrical

Adrian came over this morning for an HVAC filter service. He is always right on time, so friendly, and respectful of our home. He is a great asset to the company! That smoke did quite a number on our main filter after only 3 months. I'm glad I had the service done!

For a service company I would think that your customer service would be a bit better. Called this morning because I had water actively leaking out of my water heater into the basement and I got "you need a new water heater, we can be there in 2 days". No help for the immediate issue, no guidance on how to proceed while waiting, and I got an attitude and was told that I "can call another company" when I pushed for further assistance with my problem.
Called a competitor, got some immediate assistance, a sooner install date, and actual help without the sass.

Dave Jones was awesome! We called with an air conditioning issue knowing it was about to be in the 90s and they showed up next day and fixed it. Our service rep was timely, nice, and knew exactly what to do. Would recommend! This is the third time we have called Dave Jones and they’ve always been wonderfully helpful and expedient.

Dave Jones was awesome to work with. I’ve used them in the past and I will continue to use them in the future for all my plumbing needs. They go above and beyond with their service and are very professional. The plumber who serviced our home was awesome and super efficient. 10/10 would recommend

AC was on the fritz, called and left message on Sunday 7/2, received call back immediately the following morning. They were able to get a tech over same day to fix it. Amazing customer service!

During my annual maintenance, the tech was honest about my AC needs. While I don't need to replace my unit immediately, it's inevitable, and told me what signs to watch for to recognize when it would be time. I appreciate the honesty and professionalism.

Jeff was awesome! He did very detailed and thorough troubleshooting. Instead of swapping expensive parts he figured out it only to be the capacitor. Saving me thousands. Grateful for his friendly demeanor and his expert troubleshooting.

Contacted Dave Jones Plumbing for dishwasher installation. Technician was thorough, tested install, showed me how to run the dishwasher and even asked for a broom to clean up the dust from where he had to drill through the cabinet. Very satisfied with his work!

My Dave Jones experience was great - they recently did some warranty work on an AprilAir system I installed the prior year. The people that you call and book appointments are cheery and delightful. They were able to come quickly and our technician was friendly and was able to explain what went wrong. Although we received a bill, their admin specialist Caitlin was quick and friendly to make sure it was covered under warranty. Choose Dave Jones for great service.

A+ Service from the crew at Dave Jones. Our fan went out on our furnace so I sent them a message through their web portal (it was after hours and I didn't think it needed an emergency visit). Julie at DJ promptly replied back the next morning and set up a service call that day. They were pleasant, respectful, clean, and quickly solved the issue (fan controller module). Price was reasonable especially given the speed at which they were able to address the problem.

Highly recommend.