OTR drivers stay away from this place. Bob is perhaps the most rude and unprofessional person I’ve had the misfortune of dealing in my 23 years of driving. Checked in at 0730 with a 0800 appointment unloaded at 1330.
Polite, helpful, knowledgeable! Thank you to Matt for helping me with my will-call order, and pointing out a detail I missed which saved me a ton of time and hassle later on! He could've just let me be on my merry way, but he went above and beyond. Highly recommend!
Walked in today and waited for service not a big deal, then the next guy walks in gets served before me, okay it happens. But when the third guy in line is waiting and the guy behind the counter says Okay your paying attention ill will wait on you, very unprofessional and rude, the other nice guy behind the counter helped me finally. This is part of the reason i go to Fergusons and its just a better all around experience.
Drivers beware turn down these first supply loads they have zero respect for drivers and no customer service what's so ever. It's companies like this that have a hard time finding drivers to deliver to them because their lack of respect.they will leave you in their dock doors for over 6 hours.
Very good follow up and communication when ordering parts etc. Plenty in stock and can be arranged to be in stock if not in today. Not super easy to get in and out from hwy.
Guys are amazing, I was early for about 4 hours, got me in dock right in, even worried about my next appointment, quick unloading, unfortunately no parking
Notto Clever
OTR drivers stay away from this place. Bob is perhaps the most rude and unprofessional person I’ve had the misfortune of dealing in my 23 years of driving. Checked in at 0730 with a 0800 appointment unloaded at 1330.
Kristin Van Beem
Polite, helpful, knowledgeable! Thank you to Matt for helping me with my will-call order, and pointing out a detail I missed which saved me a ton of time and hassle later on! He could've just let me be on my merry way, but he went above and beyond. Highly recommend!
aj jameson
Walked in today and waited for service not a big deal, then the next guy walks in gets served before me, okay it happens. But when the third guy in line is waiting and the guy behind the counter says Okay your paying attention ill will wait on you, very unprofessional and rude, the other nice guy behind the counter helped me finally. This is part of the reason i go to Fergusons and its just a better all around experience.
Marc Kemp
Drivers beware turn down these first supply loads they have zero respect for drivers and no customer service what's so ever. It's companies like this that have a hard time finding drivers to deliver to them because their lack of respect.they will leave you in their dock doors for over 6 hours.
Brandon Maury
Very good follow up and communication when ordering parts etc. Plenty in stock and can be arranged to be in stock if not in today. Not super easy to get in and out from hwy.
Oleg Gindota
Guys are amazing, I was early for about 4 hours, got me in dock right in, even worried about my next appointment, quick unloading, unfortunately no parking
James Westring
Had a NARI Meeting there and visited their showroom.
Kyle Smith
Is great selection with very timely customer service.
Jenn Binder
Excellent customer service every time. If they don't have what you're looking for, they will find it for you.
Frog Hair
So disappointed I have purchased lots of things over the counter and today I was told they dont sell over the counter anymore. Just pure baloney.