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DEAR Services : Plumbing, Drains, Heating, Cooling & Electrical Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Surya Prakash

I made arrangements with them to check and service my gas furnace. Technician Taylor came and disassembled my furnace and told me that I have to replace with a new one. He was very reluctant to service and reassemble as I requested. He called his manager whose name is Jake and both of them started to forcibly solicit to replace with a new one. The new furnace that they were recommending was similar to the one I have now- and kept forcing me to buy the same day. They said if I don’t buy today the price will go up by 30%. Then they involved their owner, David who also talked to me over the phone and solicited me to buy the furnace the same day. They spent over (5) hrs soliciting to buy . Before they came they told me that they will be done before 12pm but here it was almost 2pm. When I asked the technician Taylor to service and reassemble the furnace as requested , he became very frustrated and said he was going to reassemble the “garbage “- meaning the furnace. Before disassembling he told me he will clean and tune it but after all these drama he even didn’t clean/service it and left. Very low down service. Will never recommend anyone to this company.

Penny Ballard

"DEAR services" was great. They were able to fix the issue that the last guys couldn’t. Brad did a great job explaining what was going on and how it could have happened. It’s nice knowing that if we have issues in the future, we can rely on "DEAR services".

Stephen Robertson

Both Personable and Professional! I appreciate The knowledge of how my system is preforming and what to look out for down the line. Also the ability to reset my programs on my units for the next season. I was very impressed and will recommend "Dear Services" to anyone needing a great and honest service!

Dale Luna

"DEAR services" provided a great service for us, replacing some radiators and installing the plumbing for a washing machine. They were up front and fair about price, came up with solutions to problems, scheduled the work quickly, got the job done promptly, and as far as is possible to tell have done the work to a good standard. We'll be using them again when we next need plumbing work done.

Wilfred Bates

If I could, I would give "Dear Services", a six-star rating. They are very professional, but what makes them THE BEST is their caring attitude. It starts with the moment you call for an appointment with Tony and Johnny: It continues with Kyle the service representative and then with Ethan, Dante, and Luke, the individuals that installed our new AC. All of these individuals are an “Asset” to "Dear Services"

faith zvinokwazvo

Thank you so much!! They were fast as much as below zero days with numerous calls can be. He was fair and gave us an honest price on a furnace we could not believe how fast the furnace was installed and we were with heat within minimal hours! Do not hesitate in calling them or recommending them just great service!

Sue Medina

Fantastic - really calm, friendly and great at getting the job done. Definitely the best experience we have had when calling out anyone for maintenance. We were really impressed and can now look forward to a warm weekend. Thank you!

Casey Harmon

Get the maintenance service. Tony is the best technician. He is thorough and a good communicator. He went the extra steps to make sure my AC and Heater stay working well and cleans everything up nicely.

Steven Johnson

"Dear Services, I want to express my appreciation for the fantastic digging work carried out by your skilled professionals. They were punctual, and efficient, and left the site clean. I am thoroughly impressed with your services!"

Kenneth Graham

I've had nothing but the runaround from a lot of other companies! Johnnyh the
Senior project manager with Dear services was nothing like I had ever experienced his technicians are professional and knowledgeable and respectful. Johnny h put together a comprehensive package that was easy for me and my wife to understand. The quality of work that they performed was first class, I'm having them rescheduled to come out and do my electrical panel. I'd recommend dear services to anybody that likes quality work and things done right the first time.

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