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Brush Heating and Cooling | Kent WA Reviews - 37

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paula Baek

Cody was great to work with. He came by twice to determine exactly what our house needed. He was very thorough and professional and knowledgeable. he was very reaching by email and text, no matter what time of the day. His prices were very reasonable. The day of install went flawlessly. They were efficient and clean and finished a day early. Since having the mitsubishi mini-splits installed, our formal living room and main bedrooms are so much more comfortable. We are extremely grateful for Cody and his team. We would absolutely use them again and would refer and of our friends and family to use them. Could not be more pleases with brush heating. 5 stars!!!

Roberto Aldaba

The reviews you see here are spot on. Brush is a solid, reliable, transparent business. My hat is off to Cody and Jared who came in and installed a new furnace and heat pump. While testing and figuring out that the airflow in the existing vents was not ideal, they went the extra mile and saw an opportunity to fix some deficiencies of the ductwork. I felt they cared about me as a customer and my satisfaction. Honestly, a superb experience.

We tried other businesses previously for maintenance requests and quotes, but between the lack of timely responses or their sales pressure, they are inferior to Brush. Cody and his team are super responsive and quite sharp in their skills. They corrected setup problems that other competing technicians didn't notice (or perhaps didn't care to fix.)

Overall I recommend Brush because of their exceptional quality and customer interaction. I felt well taken care of and they will be my go-to for regular maintenance and any imponderables.

Aaron Bumgarner

Can’t speak highly enough of my experience working with Cody. Had a bit of a unique situation at my property and he was able to walk me through every question I had with detailed and easy-to-understand explanations. Refreshing to get straight answers from someone who clearly knew the industry. His expertise combined with a willingness to go the extra mile really makes a difference. Would recommend Brush to anyone, you’re in good hands.

Peter M

Cody completed two of our projects and also replace the furnace on my home & he does an excellent job . He is also Very professional, Responsive & on time. I highly recommend this company!

Joel Frickenstein

Cody was great to work with - very professional. He and his team installed a new A/C and replaced an existing furnace for us. They handled all the problems our old house and ductwork threw at him and completed the job in 1 day. He has responded quickly to all our questions and concerns pre and post install and stands behind his work. Highly recommend.

B P

Brush Heating and Cooling did a great job!

Our A/C unit developed a leak and Cody came to the rescue.
Cody with Brush Heating and Cooling was recommended by one of his competitors and I'm glad he was. When I called Brush Heating and Cooling it was refreshing to speak with the person performing the maintenance directly let alone the owner. Cody answered and was very personable and friendly. He answered all my questions and was very knowledgeable. He arrived the next day and had my heater and air conditioner serviced promptly but thoroughly. Cody's explanations were clear and understandable. He also included an inspection of the ducting in our crawlspace upon my request to check for what I believed to be a duct leak. I was very happy with the work he performed and will definitely be using him again.

BK Starkey

If a 10 star rating were an option on Google, Brush Cooling and Heating would get 10/10 from us. Cody called back the same day I requested a quote for installing two ductless mini-split AC/heaters in our home. We made arrangements for him to come out in a couple of days to give us the estimate. He arrived on time and was very patient with us, explaining the different options available for what we wanted. He emailed the quote to us that evening. We thought the price was very reasonable and immediately paid the deposit in order to get the job booked, anticipating a long wait. I was pleasantly surprised when Cody was able to locate the units and fit us in his schedule within the next couple of weeks. Cody and his crew installed both indoor units, the outdoor unit, electrical wiring and refrigerant lines in one day. They were so quiet we hardly knew they were here… and they cleaned up after themselves! All in all, a great company that really seems to care about its customer service level. Thanks, Cody!

Xavi Sio

The owner Cody is very responsive and professional. He’s recommended by a few other real estate investors and that’s why I trust him with his price and quality.

Cody helped me install a heat pump. During the quoting phase, he’s able to provide multiple part options for different pricing needs. He’s very thorough in explaining pros and cons for each option. He’s also very communicative throughout the process and is easily reachable through text messages.

On the day of installation, he’s on time, and was willing to handle a few other things for me (ductwork repair + furnace servicing). When new challenges popped up during installation, he explained the issues well and offered alternative solutions to proceed, yet not pushy and let me make the final decision.

I evaluated 4 different HVAC companies before I decided to work with Cody, and I I made an excellent choice!

Troy Brass

If anyone is looking for a HVAC contractor Brush is your answer. We had a new A/C and furnace installed and we couldn't be happier. When I call he responds quickly, that's half the battle when looking for a contractor. Prices are reasonable, what more can you ask for. We have Cody out every year to service our unit, last time I called he was out the next day, you don't see this kind of service now days. I would highly recommend giving Brush a call if you need a new system, repair, or just service.

Jessica Burgans

Two guys I worked with, both a little on the young side so I was apprehensive. Very professional and integrity was uncompromising. I highly recommend.

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