ARS/Rescue Rooter Heating, Cooling, & Water Heaters

Chris A diagnosed an issue with one of my units a few weeks ago. He explained the issue and how it would be addressed. Answered all my questions. Very helpful.
He was on site today to service the unit. Explained what needed to be done and replaced the part, verified all was working. Courteous, professional and easy to follow. Great service and customer focus!

From the first call to the final installation Weather Crafters and its Salesman-Gary- and the installers- Gary-Colin-Eric and Logan exceeded
our expectations. They communicated with us throughout the process and everyone we dealt with was extremely professional. I highly recommend them to anyone needing HVAC services.

Philip was very professional, helpful and friendly. We had a new propane water heater installed and a new heat pump and furnace. It was installed on time and everyone that participated in our selection of units and installation including obtaining a loan for the purchase was honest and caring of our situation. It didn't hurt that everyone loved our dogs as we have 4 dogs and many times we have had workers too scared of them to come inside our home.

They were on time and very professional. They gave me a run down of what they were going to do and even went over everything they had done afterwards. They showed me how to use my new thermostat. They were definitely worth the money.

ARS had a technician come out and check my system. Give me a diagnosis so they’ll come back in two days Then call me back in four days saying that I need it 11 gallons of refrigeration liquid And had to pay $610 dollars of liquid before they establish if there was a leak at all. Completely different story from what the technician wrote on my receipt. Bad business.

Billy Meyer from ARS came out yesterday because my duct work was sweating terribly..He didn't even look into my crawl space. Immediately said that my unit was too big and needed replacement. He said it was a 3 and a half ton unit. It is a 2 and a half ton unit..I just purchased last year still have paperwork..He said to replace it for 8 to 12 thousand..I had 3 other companies come out including Michael and Son and tell me yes my unit was correct a 2 and a half ton unit..My problem is humidity in the crawl space and bad duct insulation...ARS and Billy Meyer are liars and money hungry...!!!! their out to get people and their hard earned money .They just want to sell new units they will send out salesmen full of lies..I fell sorry for elderly people and people with no construction knowledge..I give them a negative rating...BEWARE

Philip went above and beyond for us with installing our water heater and following up with us. He answered all of our questions about our new system (no matter how dumb they were!) and was polite and professional throughout the entire process. He worked after hours calling not only his boss but also the company that made our heater to ensure that we got the answers we were desperately seeking. Philip is without a doubt the best around and we will in full confidence recommend him to anyone looking for an installation of a water heater or any related problem. Give Philip at ARS a call, you will be happy you did. Thanks again Philip!!!

Thank you so much for coming this morning to install the caps for the frion, as you said you would. I just called the Amelia administration to let them know that you did so.
I love your company, Ed Disse was fantastic to assess what was needed for my house. Your installation was top notch, I love the respect you have coming in the house and you saved me from another company that had offer half the job for $ 3,500.00 more.

I do not have a family member working for this company. I do not have a financial investment in this company. If you are having problems with heating or cooling, call this company. Their techs are professional and qualified to solve your issues. Thank you John Hall for helping me today.

Not pleased with a 10 minute inspection of my heater that was promoted as a “tune up”. The service person did not use any tools and suggested I buy a service contract.
I called the service customer support line to complain and was told someone would contact me within 48 hours.
Still waiting for a call!
I would not recommend this company!