RS Andrews of Tidewater

We had a clog in our condensation lines. They came out and Scott was very professional and took care of everything for us. He looked over the system and made sure that everything was up to par and running like it was supposed to be. Very attention to detail, knowledgeable and very responsive! Highly recommend them!!!

Valencia did a great job answering all my questions and maintaining a professional attitude. She got me to the next level expeditiously with no pressure. She did an overall great service call. Thank you, M. Velez

The company has been easy to work with, fast to schedule, and our Tech Bryan was fantastic. He went above and beyond on our initial visit for maintenance, answered all our questions, and was quick and efficient when installing our scrubber on the next visit.

We recently had our Ac/ Heating unit replaced and not even 2 hrs already had issues with it…. They also screwed up our Security Cameras which were working fine until they were in our attic…. We had to get someone else to repair our dryer vent which was disconnected by the workers…. We have continued to get them to reimburse us but they keep avoiding us…. Our next step is to contact our lawyer now and report them to the BBB…. Whatever you do Do not Use them at all!oh by the way the workers left some materials in our attic which should not have been up there in the first place!

Incredibly polite technicians. Unfortunately they were trying to fix the mess made of the original installation. I believe that it might be correct now. There have been 4 visits in less than two weeks. The lack of response from quality assurance leaves me with no choice but to not recommend this company to anyone. Did I forget to mention that the city inspector failed the HVAC installation. Waiting for the next inspection.

Bruce came out here to look at my system on a holiday.
He conducted in my opinion a through check of my home system.
He let me know what was going on with it. And what some of the problems may have been with my system. I really appreciate Bruce coming out and acting professionally and determining the calls of my AC on this hot day.

Derrick was great and was extremely knowledgeable, professional and kind. If I judged the company off of his work, they would have 5 stars. My review of the company has nothing to do with him, he was great!
However, we've had major issues with the unit, including the coil on the interior part of the unit and now the defrost board in the outside unit. since we’ve had it installed 3 years ago. We feel we were sold a lemon AC unit and have had major issues with every major part at different times over the last 3 years. Hopefully the company will make this right by the time we get the system fixed properly.

The technician, Allen Sherwood, was extremely professional, informative, and helpful. He came out for seasonal maintenance, made sure my system worked great and left me very satisfied with his job performance.

Their technicians are very professional, knowledgeable and helpful. We had a whole unit replacement and they had their team get it done within a day. When we had an odd wiring issue because of our older home, they were prompt in fixing to ensure their work and install was guaranteed. I would recommend this company to anyone looking for trustworthy pros

Laura and Andy arrived on time and were very professional. They installed a new water heater and removed the old one. I have no complaints about their service, professional attitude, or workmanship.