I don't write reviews, so wish I could write a good one. Select Home Warranty sent this company out to check out a/c unit. Repair man said it would take $1200 to fix but suggested not waste money based on the age of the unit. New unit $3000. When I called the warranty company they said they could not honor warranty because unit had not been propertly serviced. It was low on freon and the coil was dirty. When I realized they weren't going to pay I called a local company I'd used before. For $95 I was told the freon was full, the coil was less than a year old. An overflow value had gotten some debris in it and shut down the unit. And by the way the service man said he would come back for $250 cash after hours. As a lifelong business owner this stuff just makes me sad.
I've been using HouseCallCompany for several years now for bi-annual maintenance. They always give me a lead call and arrive on schedule. Recently, I replaced my entire system. Dean and his staff were efficient and professional. I recommend the HouseCallCompany. Thank you for your great service!
Bryant was extremely professional and courteous. The work was done completely to my satisfaction. I would absolutely recommend him and the company, and they will be my first stop the next time I need professional work done around the house.
The first technician did not do a complete job diagnosing the problem with my furnace. The second technician seem to know more. With the first tech, he recommended replacing the furnace control board to the price of $1400, which still didn't fix the problem. I've called a second company to look into fixing my system completely. I was told that the $1400 price tag for the furnace board is way overpriced. Won't use House Calls ever again.
Absolute Scam business. They came out to give a quote to install a Tesla wall charger for me. They were provided all the details in writing at what was needed. Once I confirmed it was for a Tesla they doubled the cost and then tried to extort a great review out of me to get a discount. Tried reaching out to the management to see what was going on and they tried to tell me that there was no one to talk to. There are many other places out there to call and I recommend all of them over this place.
Gunnar B from House Call Company came to my house on 10/09/20 to perform a semiannual inspection and maintenance on my Trane HVAC unit - consisting of the following: airhandler, heatpump, and propane furnace. In his performance of the inspection/maintenance I felt like Gunnar had the knowledge and experience necessary to do the job well and I was satisfied with his work. I would recommend him.
I've had 4 major issues in my house for a month now. A shower faucet leaking, a clog jacuzzi tub, an annoying loud noise when I flush my toilet, and a loose faucet in the kitchen. We finally went to Amrican Homeshield Website and put a trouble call for all of them. At the same day, they send House Call Company technician Brian Cueto to take a look at the issues. Brian has an easy to talk to personality, very knowledgable with his job, and an excellent customer service. He talked to American Homeshield and was able to approve 3 of the major issues. One they did not approve was the loose faucet in the kitchen. However, Brian was kind enough to let me borrow a special tool in his arnesenal to effectively fix the issue myself. He could have easily pushed the repairs a couple days back because he did not have the spare parts with him, but he actually drove to their supply depot and obtain the spare parts that he needed to resolve the issues on the same day. He was able to fix the 3 major issue in 3 hours. I am very happy with his work. As for American Homeshield, well... That's a different story.
My experience with House Call Company was great. I had two Leaks in my home that needed to be taken care of. The House Call Company rep. that came out was Bryant Cueto. He showed up in a very professional manor, from his clean uniform to his professionalism of the job he had to do. He was also friendly and very informative as to what he had to do. He actually came out twice and the secound time he was with his co worker Mr. Chester who also ariived in the same manor off cleanliness and professionalism and did and outstanding job. After the work was done they cleaned up and left my home looking just as clean as it was before any work was perfomed. I would highly reccomend this company and those two reps to anyone who needed any plumbing or any other services for their home.
Very professional and no BS. They tell you what needs to be done without hassle. The crews that came were very nice, and were more than happy to show what they were doing. The CEO, Dean, will go great lengths to make sure you get your money's worth.
Bryant Cucto was super professional and efficient. When we told them that we are going out of town on the day they were scheduled to come, he came hours early before their hours of operation to make sure the repairs were done before we left. Highly recommended!
Phil Rea
I don't write reviews, so wish I could write a good one. Select Home Warranty sent this company out to check out a/c unit. Repair man said it would take $1200 to fix but suggested not waste money based on the age of the unit. New unit $3000. When I called the warranty company they said they could not honor warranty because unit had not been propertly serviced.
It was low on freon and the coil was dirty. When I realized they weren't going to pay I called a local company I'd used before. For $95 I was told the freon was full, the coil was less than a year old. An overflow value had gotten some debris in it and shut down the unit. And by the way the service man said he would come back for $250 cash after hours. As a lifelong business owner this stuff just makes me sad.
dawn bailey
I've been using HouseCallCompany for several years now for bi-annual maintenance. They always give me a lead call and arrive on schedule. Recently, I replaced my entire system. Dean and his staff were efficient and professional. I recommend the HouseCallCompany. Thank you for your great service!
Scott Q
Bryant was extremely professional and courteous. The work was done completely to my satisfaction. I would absolutely recommend him and the company, and they will be my first stop the next time I need professional work done around the house.
Al Smith
The first technician did not do a complete job diagnosing the problem with my furnace. The second technician seem to know more. With the first tech, he recommended replacing the furnace control board to the price of $1400, which still didn't fix the problem. I've called a second company to look into fixing my system completely. I was told that the $1400 price tag for the furnace board is way overpriced. Won't use House Calls ever again.
Chris Marois
Absolute Scam business. They came out to give a quote to install a Tesla wall charger for me. They were provided all the details in writing at what was needed. Once I confirmed it was for a Tesla they doubled the cost and then tried to extort a great review out of me to get a discount. Tried reaching out to the management to see what was going on and they tried to tell me that there was no one to talk to. There are many other places out there to call and I recommend all of them over this place.
Lew Jones
Gunnar B from House Call Company came to my house on 10/09/20 to perform a semiannual inspection and maintenance on my Trane HVAC unit - consisting of the following: airhandler, heatpump, and propane furnace. In his performance of the inspection/maintenance I felt like Gunnar had the knowledge and experience necessary to do the job well and I was satisfied with his work. I would recommend him.
Gerico Manuel
I've had 4 major issues in my house for a month now. A shower faucet leaking, a clog jacuzzi tub, an annoying loud noise when I flush my toilet, and a loose faucet in the kitchen. We finally went to Amrican Homeshield Website and put a trouble call for all of them. At the same day, they send House Call Company technician Brian Cueto to take a look at the issues. Brian has an easy to talk to personality, very knowledgable with his job, and an excellent customer service. He talked to American Homeshield and was able to approve 3 of the major issues. One they did not approve was the loose faucet in the kitchen. However, Brian was kind enough to let me borrow a special tool in his arnesenal to effectively fix the issue myself. He could have easily pushed the repairs a couple days back because he did not have the spare parts with him, but he actually drove to their supply depot and obtain the spare parts that he needed to resolve the issues on the same day. He was able to fix the 3 major issue in 3 hours. I am very happy with his work. As for American Homeshield, well... That's a different story.
Lomas James
My experience with House Call Company was great. I had two Leaks in my home that needed to be taken care of. The House Call Company rep. that came out was Bryant Cueto. He showed up in a very professional manor, from his clean uniform to his professionalism of the job he had to do. He was also friendly and very informative as to what he had to do. He actually came out twice and the secound time he was with his co worker Mr. Chester who also ariived in the same manor off cleanliness and professionalism and did and outstanding job. After the work was done they cleaned up and left my home looking just as clean as it was before any work was perfomed. I would highly reccomend this company and those two reps to anyone who needed any plumbing or any other services for their home.
Justin Cooke
Very professional and no BS. They tell you what needs to be done without hassle. The crews that came were very nice, and were more than happy to show what they were doing. The CEO, Dean, will go great lengths to make sure you get your money's worth.
T&S Dual
Bryant Cucto was super professional and efficient. When we told them that we are going out of town on the day they were scheduled to come, he came hours early before their hours of operation to make sure the repairs were done before we left. Highly recommended!