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Amenities

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  • Onsite services

Gillette Heating And Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debra Schmidt

Technicians Cory and Chance (hopefully got their names right) did a wonderful job, stayed on task the whole time and took time to answer are questions. Job looks very professional. Well done guys thanks. System seems to be doing what we want, time will tell.

Mitchell Smith

Gillette is an amazing company to work with. I worked with John Merkley who was the most professional and honest salesman I have ever had the pleasure of dealing with. The installers were all courteous and listened to my preferences for the install so everything was done how I wanted. The install was finished quicker than they said it would take and looks amazing. 10/10 I will be recommending Gillette to everyone who needs A/C or heating work done.

Melanie Russell

An impressive group arrived from Gillette HVAC to install a full system upgrade. They each took a part of the install and worked together as a cohesive group to get the job done quickly. They were very professional, efficient and courteous. Each person was careful to keep things clean and organized throughout the process and cleaned up thoroughly when they finished. The new digital thermostat was explained to me so that I could adjust it to my comfort level. Thank you Trevor, Jesse, Dustin, Jordyn, Keola and Steven - job well done!

Sarka Dever

Friendly service and knowledgeable staff.
After 3 months I would like to add to my review: If you need any HVAC installation/repair - look no further. Gillette is the company to go with! Everything from the initial appointment through the entire process of estimate, installation, follow ups etc was done in a way how you would want every business to operate. The ladies in the office - you guys have exceptional customer service skills. They all went above and beyond to satisfy my needs and wants because they really care. This company has the whole package! I can relax knowing that I am in good hands with my HVAC needs with this company.
Thank you!
And "no" this is not a paid advertisement I am just a very happy customer.

Nicole Parish

We had an offer come through the mail for older homes needing air conditioning and furnace replacements. I had a great experience from day 1 with Gillette and would happily recommend them, as well as use them again for future projects.

1. The sales team was great. Brad came out and took into consideration our current and future needs in building out our quote. He helped us find an economical and fitting solution that allowed us to do this as an unplanned change.
2. The install team was also top notch. Nice folks who worked hard to have the system filly running. They also gave me information about the ducts in our system so I can continue to improve our system efficiency. And when the pressure wasn't lining up just right, they made sure a tech was out the next day to square us away.
3. The office team is SO friendly and on the ball. From my oddball questions, to referrals for HVAC cleaning, they've been super supportive.

The system itself is about 24hrs old, and so far I'm noticing a decrease in run time and increase in air pressure vs my 23 year old system, so I'm excited. And the noise is noticeably less too.

Overall, I'm delighted by our experience and happy to recommend Gillette based on our experiences with them so far.

Franklin Bramall

Great company, great service. I would give them six thumbs up, but I only have two.👍👍

Michelle

The technician Alexander was on time and very thorough while trying to figure out where our problem was coming from. He didn’t rush and you could tell he was dedicated to his job. Great company that we will definitely use again when needed.

rosalin welch

They were great!!! He kept me informed thru the whole process Very professional and personable. Truly enjoyed the whole experience!

Brooke

They recently helped install a dryer vent for me and also central air a couple years ago. Both times, they were quick to send someone to do an estimate, the prices were reasonable and they were able to schedule it soon after. Turned up on time, did a great job and were very courteous.

Robert Poulson

Gillette HVAC staff,techs, and office personnel have an absolute understanding of there buisness directed toward customer satisfaction. I am pleased

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