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Cowboys Air Conditioning & Heating Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andy Aranda

Great experience working with Greg, George and Chris! Everyone is extremely professional and when it comes to quality, they check off all the boxes. Pleasure doing business with them and would definitely recommend.

Burrell Stewart

Last evening, the temperature steadily increased. I called, and technicians call within an hour. The thermostat was broken. They bypassed it, and got the AC working. This morning they came with a new thermostat. This was on Independents Day. Great job

Mark Schumacher

This company is a joke!!! I called them to come out and do a A/C maintenance and within 5 minutes, I was told twice that my system needed to be replaced!! My HVAC system works perfectly. In the last six or so months, I have had NO issues and since then, I have been called at least six times about a maintenance appointment. Every time, I ask them to stop calling and please take my name out of their database. It never stops!! Please save your time and use someone else!!!

Barbara Ramirez

The AC technician Joe was very informative was on time very helpful very knowledgeable took his time to explain everything very thoroughly would recommend this company anytime Joe did a fantastic job of going over all the detail information that was needed to properly have what was needed did a fantastic job would recommend this company and this technician anytime very knowledgeable and skillful very impressed great service overall

A Mares

Joe was an amazing tech very patient and thorough he explained everything to my husband and me. He’s an amazing employee you have !

Trevor Chan

Josh showed up on time, there were no pressure to purchase, nor make upgrades. Josh was very thorough and explain in detail his progress. Thanks! Josh is a Rockstar!!!

Jef Richardo

I have been with this business for 10 years (solely because of warranty) and have had nothing but headaches with inconsistent maintenance, recommendations, and warranty support. The business needs to address their customer support mission and strategy. Instead of trying to sell preventive maintenance issues, they should include preventive warranty maintenance and a consistent checklist of what is in the best interest of their customers. I’m done!

Isiah C

great customer service. Erik Castillo came out for a routine call and ended up finding a problem that need to be resolved immediately once we agreed on a solution a install team was put together quickly they were able to get the work done throughout the night 6 hrs straight to get the problem resolved really great work from the install crew Cesar and Diego as well.

Ron and Jodie Tate

We have used Cowboy's for the past 21 years. They are very professional and nothing but the best. They treat you like Family and respect. They are always on time!

D Villarreal

Very professional and easy to talk too. Rep. recommended but not pushy on selling ( a plus for me). Explained what he was doing during the tune up and suggested what i can do to help maintain unit. Signed up for yearly maintenance. Thanks Cowboys

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