1st Call Plumbing, Heating & Air - San Antonio Plumber

Service from get go was excellent and superb! I needed service same day before my sink overflowed! 1st Call Plumbing had such quick timing of response for the set up of appointment for my service call, technicians were so informative, knowledgeable, courteous and got the job done the same day I needed service! Awesome service!

Josh & Joel were the techs that came out to my home….Set appt on line, got call that they could come earlier same day….YES! Josh spent an hour explaining the issues that were creating the low pressure flow throughout the house. The water softener is 16 years old….the resin had broken down and settled in pipes throughout the pipes….tested the pressure outside, all OK. Josh explained all options….NO HARD SELL! Very professional / educational conversation…I decided to have the complete water softener replaced and the Pressure Reducing Valve out by the city water meter…..I felt very good about the complete experience! I strongly recommend 1st Call Plumbing…..Very Professional!!!! Glenn Green

I had my main sewer line back up into my house. Jake came out to clear the line that supposedly had just been cleared by another company 10 days prior. Jake and his partner were very professional and courteous he explained everything to me as he did it and no problem with me looking over his shoulder. He ran the auger as far as it would go which was approximately 15 ‘ from the sewer where he pulled out what looked like rags. He then ran the camera down showing me the pipe the whole way when he got to the point the auger stopped he found standing water in the pipe. Thank you for your help I have the city coming this morning to see what my next step is.

So happy we called 1st Call Plumbing, Heating and Air when our front yard was "leaking" Saturday morning. Everyone was so professional, kind & courteous. Rico did a wonderful job explaining the problem and gave us several options how to repair. We were so impressed that Rico helped us with several other plumbing issues we had been putting off.
Thank you Rico and assistant for the great work you did and thank you to everyone in the office and customer service as well. Very impressed and will be quick to call again when assistance is needed.

I received great service from Koby and David. They identified the shower issues and while they were here - fixed the water pressure and installed a softener. They were professional and efficient and a pleasure to deal with!

Simply the best service in the San Antonio metro area. Every employee we have ever dealt with from initial call to the technician that completed the various services we have had performed at our residence was courteous, professional, and highly skilled at their respective craft. Ryan has been very responsive when we have had house emergencies. The pricing is fair but it's the customer service that keeps us loyal customers to this great company that does it right every time. Can't say enough positive things about first call. Need to create a 6 star rating as this company stands head and shoulders above the competition. Keep up the good work.

I had a wonderful experience with 1st Call Plumbing! My hot water heater went out and the first company that came out tried to sell me a $6,000 replacement - he said it could not be fixed and that an electrician also needed to come out and change the breaker out. I called 1st Call Plumbing for a second opinion - Koby was there right on time, was SO nice and professional, and fixed my water heater in less than an hour for less than $1,000 - I will definitely recommend them and use them from now on - thank you!

Our AC stopped cooling and we were in need of a good AC company. My parents recommended 1st Call so I decided to call them. I am so glad I did!! We were able to get scheduled for service right away and our technician Chris Ricketts was awesome! Chris was very knowledgeable, courteous and professional. He was able to get our AC working in a timely manner and we couldn’t be happier with the customer service he provided. If you are looking for a great company for your AC needs, I 100% recommend 1st Call!

Jake and Brian were thorough, kind, and patient professionals. They gave us clear pricing and set realistic expectations. Most of all, their customer service was exemplary. I can’t thank them enough and will absolutely turn to them for any future plumbing needs. Thank you guys!

I had leak in my living room on August 24 of 2021. I wasn’t aware of how much additional stuff needed to be done like water mitigation, treatment, and drying out the sheet rock.
I was left with the trash and the sheet rock in my living room. Now can understand this is more AC/Heating Repair establishments. Thanks to Roto-Rooter I didn’t suffer mold damage and other unseeable hazards. Not all is lost. They did fix the leak. Feel free to reach out. US Navy Retired. John thank you the phone conversation and understanding.