1st Call Plumbing, Heating & Air - San Antonio Plumber

My husband and I have used 1st Call for three services within the last year. The first service was the replacement of the pressure relief valve near our main water shut off valve. I called them and they arrived within a few hours. Repairs were completed and our water was back on in less than two hours. The second service was this summer when both of our AC’s were in their last string. We had two new systems put in. Couldn’t be happier. Today, they came and changed out a cassette in our master shower faucet. Our shower would continue to run, even with the faucet turned completely off. Apparently, it was a specialty item that was needed to make the repair. They went to a parts store; picked it up and changed it in less than an hour. Our water was back on in no time. All of the parts and service are covered under a one year warranty. You get what you pay for and my husband and I will continue to call 1st call for all of our major plumbing, AC and/or electrical needs. Thank you to Chris W for helping us with our AC’s and Eric G who helped with our shower!

UPDATE March 2023- To add to the initial, we are once again satisfied with 1st Call! Due to hard water and high pressure coming from the city to our main waterline, the pressure release valve went bad and we needed a new one. They also inspected the water heater for me and found out that the water heater was older than they were 😂. I asked them to see if I could get a deal if we did the PRV and the heater at the same time. We worked it out and they got the two jobs done in less than three hours! Our pipes no longer bang in our walls, our water pressure is wonderful and the hot water gets hot a lot faster! So thankful I stuck with 1st Call once again!!! Justin and Nathan took good care of us. They were prompt, professional and patient with us. They’re fast workers and we’re very thorough with us from start to finish. She explained their findings and what needed to be fixed. They left our yard looking good as new and left the area around our water heater, nice and clean. Thank you two for your hard work!

UPDATE May 2023- Marco was an awesome technician! We was prompt to our AC service appointment. He did a thorough inspection, cleaned out the pans, checked out the outside units and even found a part of the newly installed AC that needed to be reinforced. He made the repairs and we are good to go for another 6 months or so. I highly recommend utilizing this company for all your electrical, plumbing and HVAC needs. Thank you Marco! We hope to see you again!

Unfortunately I had the opportunity to experience a slab leak ! But Jake saved the day and not only repaired the leak in a timely manner but really eased my mind on a lot of my concerns and worries . He was very patient and understanding with my million and one questions ! He kept me informed all the way through . Thank you 1st call plumbing !!

Jake Ramirez was our technician and he was on time and very thorough! He explained everything to us and made our experience great. We will definitely recommend and will continue to use them for our home!

This is my second time using 1st Call Plumbing and I had the same technician both times. JJ took his time to explain to me the work and encouraged me to ensure SAWs came out as water couldn't be shut off at street. Thank you for the education and I will be using again.

Gas complete system replacement. Chris was quick and knowledgeable on the work completed. I have confidence that all questions were answered and will not hesitate to use 1st Call for any plumbing issues in the future definitely will recommend your company in future.

Our sump pump alarm was buzzing, and the red light was on indicating a problem. They responded immediately and had it working within a hour. We will use them in the future, and highly recommend them.

The reception and technical staff were responsive, friendly, and helpful. We reported a water leak first thing Saturday morning, and the team arrived within three hours. They identified the leak and repaired it within two hours. It was a painless process. Would definitely recommend.

1st Call Plumbing, Heating & Air offers free estimates, is fast to get you scheduled and fast to get someone to your home.

The representative, Bradlee was knowledgeable and professional. He answered my questions thoroughly and with patience! He had an apprentice with him (Dakotah) that was also helpful and professional!

I was only looking for an estimate at this time but when I’m actually ready for the work to be done, they will be the ones I call!

Purchased a new shower, bath and valve stem. The old stem was soldered and we could not replace. They drilled a hole in our closet, removed old fixture and put a removable cover over the hole in our closet. Otherwise we would have needed extensive drywall repairs in the shower. They cleaned up all debris and completed the job in timely manner

Eric & Jesus were both very polite. Eric explained what the next step would be and gave me an estimated price. Will be calling to schedule the leak detection test next.