HERITAGE AIR AND HEAT LLC.

Yeo showed up this morning while I was riding my bike and by the time I got home, the AC was fixed. In the past, just about every company that AHS used seemed to be a bunch of crooks. Heritage shows me that there are other companies out there that are professional and do not try to sell you other things. I had a company once that told me I had to replace my Freon and as you know AHS only gives you $10.00 per pound so I had to pay almost $700.00 just for Freon, the system broke again and they wanted to charge me again for it. I just want to say Thank You Teo and Heritage.

Extensive work done with only a 90 day warranty and now the upstairs AC unit is leaking which we have to pay another service call. Call was to be expedited for same-day service and no one showed up.

Unit freezing up, said bad coil, replaced froze up again, leaked again before I replaced pan , ruined ceiling. I feel they are partially responsible for damages due to new part causing severe leakage.

We had a cooling issue and AHS contracted us with heritage. I read and reread all the negative reviews on google and definitely built up a bias against heritage even before they started. They diagnosed the issue quickly and ofcourse when you get AHS the first thought is you wouldn’t have to pay anything upfront which is not true with any home warranty provider. Anyways I finally gave heritage a call with my bias in mind. My bias with the bad reviews on google made me to confront them however Laura the office manager was very kind to me. We scheduled the appointment. The crew showed up the next day and reinstalled the coil and got the AC working. Couple weeks after that I followed up and a city inspection was scheduled. Everything went according to the original plan. I am now about two months in after the install and have had the best install team, best support and instant customer service yet. Thank you Heritage.

THEY ARE HORIFFIC IN EVERY POSSIBLE WAY. They are so unprofessional and don’t even come on time.

Amazing service! Alfonso (technician) came out on Friday to diagnose our AC failure for upstairs unit. Another company tried to sell us on a new unit. Alfonso diagnosed a bad capacitor. He replaced capacitor, checked pressures and then proceeded to make sure our filters were good. We didn't ask him to do any of the others just to fix our AC. Alfonso was very knowledgeable and very professional. I highly recommend Heritage Air and Heat to my friends and family.

Alfonso is the best technician I have ever had the pleasure of meeting. He is professional and has excellent customer service. Thanks again!

Was given this company through AHS like many others. Their techs were fine and they correctly diagnosed and repaired our compressor successfully.

However everything else was probably some of the worst, most incompetent service I've encountered in a while. Save yourself the frustration. Please. I would not recommend this company under any circumstances. I would strongly suggest you consider the cash option and seeking your own local trustworthy professional reliable AC company.

Heritage was contracted via American Home Shield. Heritage contacted me to confirm and to verify service requested. When tech arrived he was very professional. John is an awesome tech. He is friendly and knowledgeable. John knows his job and does it. He checked everything. Including things I didn't ask just to ensure that the unit was working correctly, at no charge. I definitely recommend Heritage. They're awesome. John is the go to tech. Thank you Heritage and John for such an awesome experience.

Alfonso is a god sent!!! He came an fixed my ac with no problem! He is awesome I definitely will call them again!