HERITAGE AIR AND HEAT LLC.

I have AHS and Heritage changed my blower motor. Within few months, the problem is back and motor is broken again. So, either the motor was not replaced or replaced with a old one.

DO NOT go for heritage air and heat. Got an appointment with them through American Home Shield and they didn’t even show up even though it was a huge emergency. The house is at 90 degrees and John did not even show up.

Junior is polite and professional. Our A/C was not cooling and he fixed it right away. He knows what he’s doing. In and out in 10 minutes.

Very unresponsive, and very unprofessional for a business and they do not return calls even after leaving multiple voicemails..don't use them.
Never had any kind of company not respond or take action for their customers

My old AC system finally gave out on me during the Texas summer, of course. Filed a claim with my warranty company and was introduced to Heritage Air and Heat. Warranty company did not come through for me and Heritage Air and Heat did. The next day, Heritage was able to install a new condenser and air handler and get cold air coming back into my house. So incredibly grateful for their responsiveness and care showed to me during this time. Young kids at the house and 90+ degrees inside the house did not make for a fun time. Kudos to Alfonso for taking the lead and his great installers, who worked in my attic for about 3 hours to get the new system installed. They were incredibly professional and hard working. I felt so bad for them while they were working but they didn't miss a beat. Thank you Heritage team!!

I had an AMAZING experience with Heritage. I bought a new system through them when my AC finally died.

They were able to install my AC the same day which blew my mind. Texas summers are brutal and they fixed my problem immediately. I was beyond grateful they were willing to get me in so quickly.

Also, Arnold and Kane were fantastic! They arrived on time and explained everything I was getting with my new system. They were professional and courteous and were so kind to my obnoxious dogs!

I can recommend Heritage without hesitation. I will be using them for all my future needs.

Professionalism and honest customer oriented
service . Coming out from a disastrous experience with another HVAC Co, I can only hope to have the service another one with the least or minimal competency and honesty but Heritage Really restored my faith and their accuracy actually may have saved me a lot. Mr. John the Tech I have dealt with very competent and professional with expert diagnosis of the problem. The ladies in the office Stacy and Kelsey made me feel I am in a good hand with utmost respect in addressing my issue. I greatly appreciated my experience.

I normally don't write reviews, however I felt compelled to do so after the exceptional services that we received from Alfonso on Monday. So basically, our AC unit decided to quit on us, just as the Texas heat hit an all-time high. Our family was in panic mode as we weren't sure how long it would be before our system was repaired. Luckly after our call for service, Alfonso showed up within a few hours and was able to repair our system quickly and with little down time. I honestly can't thank him enough, he is professional - courteous and was very informative on what needed to be done to get us back on track. Thank you!

My A/C broke down & Heritage was the contractor that our home warranty company sent out. Since my system used the discontinued R22 freon, it would have cost $$$ to repair beyond what the warranty covered. While other A/C companies I'd contacted for 2nd opinion, etc just wanted to sell me a new unit, Heritage did not push to sell, but was willing to repair. However since my system was about 20 yrs old, decided to replace the entire A/C system thru Heritage. My contact person Alfonso who initially came out to diagnose was great. He was professional, prompt, detailed with all his explanations. He kept in communication with me throughout the entire process and his install team was hardworking & efficient as well. Overall great experience.

Alfonso was very professional from the start.
He came to my house and immediately after addressing the problem made my anxiety go away. He only took 20 min to fix a problem that two other companies completely missed. Alfonso is an asset to this company, would definitely recommend every time.