Classic Heating and Air

Classic Heating and Air was recommended to me by my neighbor when I was in need of a reliable/trustworthy air conditioning company. Daniel Turner was the tech that came to my house and was very courteous. I appreciated that he was knowledgeable and did not try to oversell me equipment that I didn't need, but explained the issue to me where I could understand the problem. He fixed my air conditioner and had my house cooling within an hour. I plan on recommending Classic Heating and Air and especially Daniel Turner to my friends and coworkers who are looking for service. They are definitely A+ in my book.

Classic Heating and Air is awesome! We had our entire system replaced (AC unit, furnace, duct work, etc) in August 2016, so I guess you could call this my 1 year review.

First off, their prices cant be beat, and if you find a better deal, they are willing to work with you. During the install everyone on their crew was very professional, and they were in and out in a few hours. Great experience overall!

In the past year, we have had 2 routine maintenance calls (unit check, filter change, etc), and they make an effort to get out within a day or two of our call.

Today, we actually have an issue, and they responded and are on their way to the house right now! Same day service! Cant beat them.... Classic has proven go be the best in my book!

The service is incredible. Joseph arrived very prompted at my house after just a couple of hours from the initial contact. Immediately started diagnosing the issue with my furnace. Found a couple of larger issues (cracked heat exchanger, Circuit panel). Joseph showed absolute professionalism when walking me through the options of fixing my problems. He took the time to explain everything and answered all of my questions. I went with replacing my entire 18 year old system with a new system. Joseph also went above and beyond by making some recommendations on re configuring the air flow for my house. The install crew showed up prompt and was very professional during the entire install. Joseph returned to my house after the install to walk me through everything and make sure I was satisfied. Dane and his crew are the definition of best in class customer service. Great Job all around. I would recommend Classic for any HVAC service.

Our air conditioning went out on Wednesday night, after calling several other places Thursday, who couldn't come check our system, we found Classic Heating and Air. They came out within two hours of calling, and scheduled a complete system change for the following day. They brought by a portable air conditioner so that we could comfortably sleep in our bedroom. Everyone at the office is very helpful and professional, Ross answered every question we had, and Seth came by a couple of time during the install to check on everything. They kept the house clean during the install. The pricing was also very good compared to other companies we spoke with. Highly recommend them!

Classic replaced our downstairs HVAC system in September and did an amazing job. Danny did a great job explaining everything needed and the pros and cons of the options we had. They did such a professional job we had them replace our two upstairs units last week and we could not be happier. Once again, Danny was very helpful and always available for questions we had. Cannot say enough favorable things for Classic Heating and Air and highly recommend.

Great company! Awesome Customer Service from start to finish. The service technician Michael was very knowledgeable and truly had our best interests at heart. When our air conditioning went out, they arrived when promised and completed the job in a timely manner. They were very professional and provided a clear explanation of what was needed and the costs involved. I am very pleased and will definitely use this company for my future A/C service needs.

Amazing Service!!

My wife & I woke up to a broken AC unit this morning (Sunday). Started calling AC companies around 11am to see if anyone could come out And fix it today. I called 4 companies that I see driving around town in their perfectly wrapped trucks, who advertise emergency service on the same day. 2 companies couldn’t come until Tuesday, one never answered my calls, and the other told me they’d call me back, which took 2 hours.

I remembered using Classic a year ago, and should have remembered immediately. As soon as I called them, they took my info, told me they had a tech on call and they would gather info, and setup a call, and call me back. They called back within 15 minutes and told me Ty would be enroute and on-site in 25 minutes.

Ty arrived around the expected time, entered the house with his PPE on, and got right to work. He found the issue in the attic. It was a short in the thermostat wire. Initially it appeared to be a fried circuit board. It also seems that the heater and AC unit have been running simultaneously for a few months and putting a lot of strain on the unit. After the short was fixed, everything ran fine.. better than before in fact as my heater isn’t running anymore while my AC runs. Ty didn’t try to up sell me for anything I didn’t even need. In fact I asked him about the monthly program they offer for maintenance and he told me I wouldn’t need to worry about that until we reach about 10 years on the system. I was charged for a standard service maintenance call. No additional charges.

All in all, amazing service from a company who values the customers like they’re family. I won’t ever use anyone else. Highly Recommended!!!

Ty from Classic helped fix my AC and provided fantastic service too. He was great about communicating when he’d be around and what he was doing. I really appreciate him taking the time to explain what was wrong with the unit and how it was being fixed. I called Classic after issues with another company and the difference was night and day, I’m glad to have found someone I want to work with in the future.

My husband and I recently replaced our HVAC system. I had three companies give us an estimate. All of companies had really good customer reviews (e.g. Angie’s List, Google reviews, Better Business Bureau). However, Danny with Classic Heating and Air quoted a price that we couldn’t refuse. The estimate even included 3 years of free maintenance and a 10-year service warranty. Wow!!

All of this being said, it was Danny who closed the deal with us. Danny did not come across as a high-pressure salesman, but rather a knowledgeable and trusted neighbor. I couldn’t have asked for a better experience.

As far as actual installation is concerned, the HVAC technicians did a nice job protecting our carpet. I was also impressed by how quickly Classic Heating and Air was able to replace our air conditioning and furnace. After installation was complete, Danny inspected the job, explained how to use our new thermostats, and made sure that we were very satisfied customers. Classic Heating and Air is definitely on top of its game.

Great customer service! A/C went out in July. They gave me options, I could patch and probably patch more in the next couple years, or replace. Decided to replace unit was 11 years old and they had 36 months no interest financing. They fixed me up temporarily with a single-room unit so I could sleep and they were there the next day to replace. Great installation, great cleanup. Their service and follow-up have been absolutely wonderful.