Dunrite Hvac Services

Let me start by saying I have four dogs and a cat. It used to be four dogs and THREE cats. That is a LOT of pet hair. Your dust the floor and by the time you finish, it needs to be done again.

This is relevant because my 2 year old HVAC system died about a wee and a half ago due to pet hair getting sucked into the system. Dunrite came out - no judgment - and helped us solve the issue, even offering finance options. Yes, it did take a week to get the parts, when the time came, they were on time, professional, courteous, and so fast. From the explanation, I thought it would take a day or more. Nope. Probably two hours. They even offered tips to help keep pet hair out so this doesn't happen again.

My tip: Purchase their annual maintenance package. They come out twice a year to service the system and if you need parts or extra services, you get a 10% discount. It made the final cost less than originally quoted and paid for itself with this issue. I hadn't had this in place PRIOR to the problem. Had I had it in place, I would NOT have needed this repair.

The representative was very knowledgeable about the product and was able to address questions/ concerns. We are stilll thinking about our options and financing.

Very disappointing the the "service" that this company "provided." Not only were they NOT responsive with the financing but they didn't know what they were doing. I continously was given the run around. We paid for them to come out a inspect our A/C. We given a repair invoice quote then a quote for a new A/C. I called for assistance with the online financing, was told the tech will assist. Well the tech was great, he helped as much as could but when it came to a certain section, I would expect that the office or finance manager would assist. But no. I called left messages, they called me back to say the manager will call me back...TWICE..and still nothing. No call back from the office, nor manager, nor finance manager, as she stated would. So obviously being stuck in a hot house for over a week with a young child didn't matter to them. Luckily, we were able to get our AC repaired for less than half the price Dunrite quoted through another company. NO MORE HEAT!

My second time to have Dunrite team out to my house. They were out to do duct cleaning. All around cannot recommend them more. Team showed up and explained the process clearly up front and let us know what to expect. They were very polite and communicated clearly on if we needed them to do certain parts of the house in a specific order as the equipment can be loud. They left our house spotless and did an excellent job. Would highly recommend them to anyone.

Called Dunrite because I had some AC Probelms for years and they showed up same Day and on-time. Arron the Technician was able to find the problem to my Air conditioning & Gave me some solutions. But the best solution was for me to get piece of mind so I decided to move forward with a new system and it was the best decision. I would 100% use this company again

These guys are fantastic! William was amazing. Clearly a pro! If you're looking for an AC Company in Mckinney, look no further!

Professional service personnel, straight forward with pricing and most importantly to me,ON Time appointment

Very professional, prompt and great quality.

Fantastic AC Repair! Highly recommended!

Best hvac service in Mckinney!