Conn's HomePlus

Good experience, staff were fast and punctual. They explained details as factual and functional.

The salesman was very helpful. I was able to purchase what I needed but the interest rate is pretty high. Maybe it would be less if my credit score were higher - not sure. Otherwise it was a nice store with a nice salesperson a good selection and easy terms. FYI - Sales people work on commission

They have slot of stuff but it’s hard to make a decision when they constantly trying to get you to run your credit and have you commit to purchasing a whole set. If anything shop around and say you’re just looking bc if not they will hound you and hound you! Make sure you check all resources before choosing this place

This is the first time I’ve purchased something like this and Shelwin made this whole experience so easy and memorable. He handled everything for me and allowed me to take my time in my decision making. He deserves 10 stars instead of five!

This is the sales person that I use all of the time.He is always nice.

It was a wonderful experience today. I needed a few items to buildout my home office. What made the experience even better was working with Jhaonntan Enriquez. He’s a sales specialist who took his time with me and answered all my questions. (And I had a lot). He was professional but most of all patient. I’m glad I decided on Conn’s.

I were very pleased with Mr Fidel customer services skills from the very start. He were very professional and kept in contact with me from the start. He assured me that he will have everything ready when I got there because I were on my lunch. And he did just that. Again thank you Mr Fidel for your excellent customer services. Great Employee!!!

Rasool was awesome! Super helpful and knows his stuff . Def recommend everyone go see him at Conns

I received excellent professional service from Cynthia Hale.

Purchased over $3,500 in furniture pieces about 1 year ago. My purchase included a double side by side Frigidaire refrigerator . That requires a $40. water filter replacement every six months. I purchhased the replacement filter 6 months. When I went to replace it, I discovered the Conn's sales associate sold me the incorrect replacement. I took it back to simply exchange for the correct filter for my new refrigerator. Employee/ manager, Mr Ian Byington, refused to accept transaction without a receipt . He stated it was company policy. Larissa at cooperate headquarters reiterated this policy via a phone conversation. It appeared that your OR scanning system and accounting system doesn't benefit customers who pay caash,in store. I feel I have be placed in this precarious position due to your sales personnel s lack of product knowledge. Why must I pay for your😑 mistake after being a loyal customer. Please find a way to make this exchange or you may loose customers. I am not happy with what appears to be a disservice.