OPACHS A/C & Heating Services

This company is amazing!! The front office was very pleasant and polite with scheduling my appointment. The tech followed COVID-19 guidelines and left my home back in order. They were on time and cost efficient for me and my family. We recommended OPACHS to family and friends.

They are always super nice and easy to deal with! Highly recommend

I moved into my house July 2020. I first started using OPACHs summer of 2021 to get the AC unit serviced. I used them again recently to service the furnace. Every time they've come out they've been extremely nice and knowledgeable. We ended up having to replace the furnace due to age and extensive repairs that were needed, so I decided to just upgrade the entire system. They have me a great deal for the system and were even able to get it installed the same day. Great company. Highly recommended. AC is working great so far and the new system is so quiet.

Great customer service! We were without air for over a week waiting on our home warranty company who was giving us the run around. Out of frustration I called OPACHS, they come out the same day diagnosed and showed me another problem the first company missed, and gave me quote to replace whole system. The quote was fair from the beginning however just moving into a new home we didn't have the funds to purchase a new system. I was going to just wait on the home warranty company to solve the issue. I got a phone call from Mr Pruitt the next day explaining to me what was all included in the quote, the 10 year warranty and the great price I was getting. I explain to him that I understand and that I just did not have the funds. Mr Pruitt invited me to go to his website to fill out a credit app for financing which I was approved. This was all on the Thursday before Labor Day weekend. The financing wasn't approved til Friday morning. I contacted Mr Pruitt Friday and was told the earliest that they could get to me would be Tuesday, the day after Labor Day, I guess feeling my disappointment of going 2 weeks without air, later on that evening I got a call saying they can do the install that day. They arrived at my home at the end of the work day I felt bad because I knew that I was not on the schedule for that day and it was only one tech. About half an hour later 2 more techs arrive and I felt better for the original tech. Not too long after that 2 more techs showed up and as a team they were able to replace my whole ac system before night fall. I really appreciate the professionalism, the promptness, and courtesy of OPACHS. I would highly recommend them and use them for all my future heating and air needs.

We had our unit installed yesterday, and we thoroughly enjoyed the process from the first call to get someone out to price a unit to the actual install. They were very responsive and have some great ease of use systems in place to make working with customers a lot easier through text, email, and invoicing. The technician who came took the time to talk to us about the unit we needed and explained everything on the front end. The crew that came to complete the installation was very professional and thorough. They even took the time to talk to us about our new unit once it was in. The owner was also very accommodating and was a pleasure to work with! We highly recommend Opachs.

OPACHS A /C & A/C & Heating Service is the best Professional Company in Memphis these young men Frederick, Larry, Rainie was very very very very professional they knew what to do for all my repair very friendly. If you want your A/C repair or fix this is the company to call first. Thank so much for your work .

The technicians were friendly and efficient working on my units.

Not yet. But, I have already recommended this company to someone

I was scheduled for an AC Maintenance but the technician immediately jumped to a new unit was needed before even doing the maintenance at a cost over $7,000! While i appreciate the younger technicians, new is not always the best solution. You could possibly keep more long term clients if you sent more seasoned techs to customers with older units. They tend to have other options. My unit only needed 3lbs freon and not the 10 quoted by the tech. However; he was very nice and professional.

Amazing customer service! The technicians were very courteous, professional and very knowledgeable!