Universal Heating & Cooling

This company and their technicians are great! They are reasonable, prompt and never try to upcharge us. The technicians go above and beyond to explain everything and to help you out. We highly recommend them!

They were the only service that answered when I called, they came out when they said they would, sent a pic of the tech so I knew who to expect, communicated politely and effectively throughout the entire process, and most importantly got the AC back on quickly at an extremely fair price. Everything you hope for and rarely get when hiring companies to do repairs. I couldn’t recommend them highly enough!

Everyone at Universal has been wonderful. We are totally satisfied with our new TRANE heating/air unit. Highly recommend!

Shelia in office very helpful always very friendly. Austin was very good always called with service times and explained everything he was doing. They always provide prompt service

We have called Universal Heating and Cooling since 2015for all of our heating and cooling needs. This time was urgent as we had just brought our newborn grandson home from the hospital and we had no heat as the breaker would trip as the heat came on. Universal sent us a text that Tim would soon be at our townhouse and information about him so we would know he was from Universal. He arrived shortly after the text and promptly made repairs by replacing the breaker. Enjoyed meeting Tim and thanks to him and Universal for their service. Great job!

Universal always provides wonderful service. Billy F. is so pleasant, knowledgeable and works efficiently. He explains exactly what is to be done.
Thank you.

We called Universal after hours and they called first thing the following morning and had a technician out by midday. He was friendly like all their employees we've met and got our unit fixed. Thank You so much Universal!

Austin is very friendly and professional. He explained the issues very well. Though he didn’t offer to pay for the repairs himself, he’s still a great guy! ;)

I have been doing business with Universal Heating and Cooling for many years and have always received top-notch service. Mike is the best service tech in the business. He is always punctual, courteous and friendly. He explains any problems found and is expert in diagnosing and fixing the problems. And he does not recommend any unnecessary repairs or work. You can depend on his advice.

Very quick and professional service. Called Universal early this morning because downstairs AC fan was not working. Sheila answered promptly and advised she could have a technician, Tim, out within several hours. Tim arrived within that time frame and diagnosed the problem as a faulty circuit breaker which he repaired quickly. He also inspected the unit to make sure everything was working properly. And the service charge was very reasonable.

Have used Universal for more than 25 years, always prompt, professional, honest people. Billy has been here before, this is first maintenance service on new unit installed a year ago. Highly recommend to anyone in Hendersonville area.