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Universal Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Larry Dunkel

In my 40 years of home ownership I have never experienced a better HVAC company. I started using them on neighbors recommendations and the two times I have wanted help they have exceeded expectations.

Helen Mockmore

The blower went out on my A/C during extremely hot temps. Called Universal and they responded in a very timely manner where other companies there was a very long wait. Thankful to Tim for going ahead and ordering the part.

Nancy Parrott

Tim was so nice and polite. Took care of things in no time. He was on time as well. Hope now my gas bill will be lower since he worked on it.

Sarah McWhirt-Toler

Universal has come out twice - once for emergency maintenance, and then we were so happy, we signed up for their seasonal program. We won’t look anywhere else!

Norma Mays

Excellent service and very friendly. Very pleased! Will continue to use this company!

Alan Gwin

Very happy I chose Universal heating and cooling! Good communication throughout process with no surprises. Answered all my questions prior to installation. Installers were friendly and professional. They installed a new AIr conditioner/gas furnace package unit along with installing new vapor barrier in the crawl space, new thermostat, new gas line to unit.
Cleaned existing ductwork.
Started at 8:30ish in the morning and finished around 2pm.
Picked up all the trash after. Very happy.
Also best Price!

A Marsh

The technician Billy was VERY helpful! He is knowledgeable about HVAC. I like how he gave me options on making a decision for making a decision on the issue I had with my AC unit. He took his time and I’d def. recommend this company for HVAC service!

Rory Carson

Ryan and Brandon were very professional and did a fine job. They were especially careful with furniture while cleaning throughout the house.
They showed us a picture of all the lint that came out of our clothes dryer vent. A fire waiting to happen.
Good job!

David Duran

Was on time and quickly resolved the issues. Knowledgeable and friendly service!

Philip Cook

I called on a Friday morning and they were there by that afternoon. The prompt service was greatly appreciated.

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