Carolina Air Care

Best experience I've ever had with an AC service! Within a week fixed our AC another company had been working on for a month! Very knowledgeable and timely service! Highly recommend!

This is the best ac company in the state of south carolina. not only do they have the absolute cheapest prices.they go far above and beyond with the quality of work they provide. I had this company and install a brand new heat pump unit. every other company I had give me a quote for installation was at least $2000 higher for the same if not lower quality product. With the price being that low, I was kind of expecting corners to be cut, but boy was I wrong!!!! This company not only did not cut ANY corners. They also did a much better job than those companies that are charging higher prices could possibly ever do. they also gave me an surprisingly reasonable price to completely clean my ductwork and get all of the drywall dust and dirt, mildew, etc. out of my system so now I’m breathing clean fresh air. The company has fantastic employees everything from the receptionist to the sales people down to the installers and technicians. This company wrote the text book on how a proper HVAC company should run. Exceptional customer service combined with extremely ridiculously low prices. It’s a match made in heaven.thank you carolina air care 👍

2 year warranty expired by 1month and they couldn’t do anything but apologize and refer me to the Terms and Conditions. Would
NOT recommend.

I did the research before selecting this top rated company in my area.
After the completion of the install, I fully agree with all those people who gave them a top rating. In a tight crawl space, the install team did a complete removal of all the 54 year old ducts, installed new ones and also removed a 15 year old system and installed a new energy efficient system in 3 days. I could not have asked for a better deal and a better group of people to work with. My home is so much more comfortable.. thanks to all the good people at Carolina Air Care.

I got a number of competitive estimates. These competitors were all over the board. By far, Carolina Air Care represented the best value. They were easy to work with, price competitive, responsive, on time and their follow up was great. I would recommend Carolina Air Care to a friend.

After 4 visits and $390 in parts that did not fix our heating system, I was told by the office manager that the final diagnosis for repairing the system was to spend an additional $550 on a new control board, air handler and replacement thermostat. The owner would not speak directly to me about all of the issues we had, so I said I would not work with them. I hired another HVAC company to come out 2 days after the final conversation with Carolina Air Care, and he correctly diagnosed the issue as a 3 amp fuse in the control board that was extremely loose. All he had to do was crimp the connector where the fuse is inserted to make it really secure, and the system has been 100% operational since. I called Carolina Air Care while the other HVAC technician was at our home and said I wanted to discuss a refund for the parts I totally didn't need. I was told the office manager would call me back, and she has failed to do so. I am filing a a dispute in small claims court due to the fact that the owner is not willing to do the right thing and refund me my money. I'm attaching a picture of the fuse that was loose and was fixed/tightened.

We have had them do two separate major repairs to our units and duct work system. Both times they came in well under their competitors. They do not sacrifice quality! There workers know what they are doing and are professional. They will fit you into their schedule and make you feel like you're concern is their concern. They are the real deal!

Once again, Carolina Air to the rescue!

I came home after work and noticed a ceiling leak and knew it was likely the drain line.

I called Carolina Air and got their answering service. Twenty minutes later I got a call back and scheduled an after hours service call. Not long after the technician showed up and fixed the problem. A clogged drain.

The tech was super professional and friendly. Great guy and all business in the job.

From first call to a handshake with the tech:
Under two hours. 1:45 pretty much.

Again, it wasn’t an ‘emergency’, but fantastic service.

Highly recommend

I needed a new A/C unit and although I went along with my wife in getting 6 quotes I knew I would end up with Carolina Air Care. I knew about them from previous work and numerous friends. The highest at more than double for the same specs was Preferred Home Services and Carolina Air was the best price. When the last tech came by I told him I already had a quote he could not beat. He said who and I told him "your biggest nightmare" Carolina Air. He didn't even give a quote and left. No need to look around as I told my wife. You will end up with Carolina Air Care, a great company with great people.

They don't make companies like Carolina Air Care any more. I cannot be happier that we called them. We had the pleasure of working with Jake. A true professional and a straight shooter. We've had several experiences with other HVAC companies and this is by far the best experience we've ever had. I would not hesitate for a second to call them with any of our future needs. Good, honest professionals that truly care!