Vertex Mechanical Inc

Austin came to do the annual maintenance on our generator and UV system. He was very professional and friendly and got everything done on a timely basis. He made some recommendations about potential upcoming maintenance and answered all our questions.

I started having issues with my 4 year old outside unit this summer. The team at Vertex worked through the manufacturer's (long and tedious) process with me and resolved the issues. The service techs were responsive and courteous and the service manager kept me apprised of progress. I would use this company again.

Had a great experience with Vertex. The technician was prompt, friendly, and respectful towards us and our home. He seemed knowledgeable and took the time to explain pertinent details. The staff who answered phones/scheduled our maintenance were also friendly and helpful.

Mike Elmer, a master technician from Vertex Mechanical conducted our routine AC service this week. During the call, Mike was quickly able to identify the cause for our sub-performing AC results and quickly repaired the system and brought us back up to a normal comfort level. Mike was professional, communicative, and took great care in servicing the equipment in these Co-vid sensitive times. Thanks Mike for a job well done. I have been a customer for Vertex for many years and have found that they consistently deliver high quality service in a responsive and valued way.

Great experience with vertex. Aaron was superb, timely, efficient, competent and professional. Highly recommend.

Mark

Cesar was extremely professional and answered all of the questions new home owners like my wife and I had. He was patient and had the capacity to put explanations in terms that lay-people can understand. He was also friendly and provided overall excellent customer service. I can’t be more pleased or complimentary of Cesar’s service.

Mike was very courteous, efficient and professional. His workmanship was excellent. He even fix an issue with my pilot light for the family room gas furnace when I mentioned it at last minute. He is an asset to Vertex and should be recognized and rewarded.

Our HVAC system was installed by Vertex about 5 years ago, and we continue to love it! It is running as well today as the day we got it. Cesar Santiago performed out yearly maintenance this year, and like the rest of Vertex's servicemen, he was pleasant, professional, prompt, and thorough. We highly recommend Vertex for your heating and cooling needs.

Zack was very helpful and gave us good advise about our system. He was very professional and courteous.

Vito was GREAT! Very accommodating and professional! And when the company sent him the wrong part, (their mistake) he personally drove another hour an half one way the next day to get it and install so I could FINALLY do the dishes and shower with hot water! Hahah! THANKS Vito and Vertex! Highly recommended!!