Vertex Mechanical Inc

Aaron is the technician from Vertex that serviced our HVAC system. Aaron was punctual, professional, and very knowledgeable. We will definitely have him service our system again.

Heat pump would not turn on. By my own neglect I found a very dirty filter that had apparently burned out the blower motor. Requested service and detailed what I was experiencing, what I had done and what I was observing. Mike Elmer came to the house and he told me that based on what I had provided he was fairly certain he knew what the issue was and the approximate cost. Even advised that I may need to look at a new system in the future. Completed the repairs in about an hour while I was on a conference call from work. This is my second service call from Vertex and we will be communicating soon for a new system quote.

Mike Elmer was extremely professional conducting our yearly maintenance. He explained what he was doing and the result of his visit. Excellent employee!

It was awesome!!!! Alex was friendly and very informative! Couldn’t have asked for better customer service! Thank you Alex and Vertex!

This is the second time we have used Vertex for our plumbing. Mike is an excellent person to deal with and we will continue to use Vertex for our home improvements. Our first job was a complete plumbing update which they had done very quickly and it looks great. We just called them back to get a water softener installed and it is absolutely night and day better. Our water hardness was 18+ and very hard. With the new softener, it just feels so soft and the unit they used is high quality and top of the line. Got it done in an afternoon and even listened to our input on where we wanted it installed. Great pricing too. If we continue to get great service from this company , I will not hesitate to keep recommending them to friends and family. Thanks Vertex!

We have used Vertex for many years. They have always been friendly, helpful, and thorough.

I like the dependability of Vertex! I trust them with knowledge and their quick response. Jonathan Myer was right on time when he did our maintenance. He took time to explain things which was very helpful and meaningful!! We had our system installed 11 years ago and have not been disappointed any time. They are there for YOU!!! Thanks again Jonathan and God bless you.
Esther Weaver

We have a 2 zone geothermal heat pump in basement. Our zoning board needed replacement in April and Long story short, we needed to have a technician out again on a especially cold December week due to a heating issue related to an incorrect setting during the original install on the zoning board. The 2nd tech, Aaron, discovered the incorrect config after checking a variety of possibilities and corrected it. He was very thorough and made sure everything was correctly running after making the adjustment and answered all questions I had. He considered the call as a return service call at no charge. They stand behind their work at Vertex and will treat you fairly. We love our geo system for cooling and heating, minus the complexity!

Recently, we began seeking input for upgrading our outdated oil furnace and central AC system. Both units were basically functional, but inefficient and expensive to run. We were particularly motivated to move away from oil and invest in a new system that is more environmentally friendly.

Vince Youndt met with us twice to answer our questions and help consider our options. Vince is friendly, considerate, and knowledgeable. He was also fun to chat with and super personable. Ultimately, he helped us to decide on a new Fujitsu heat pump and a four-head mini split system.

We just had our new system installed over the past two days, with Steve Zook leading the install and Damian as his partner. Both Steve and Damian were also professional and polite. Steve answered a few of my last minute questions and confirmed where we would like our mini splits located in each room. In addition, the vertex team removed our old ac unit, oil furnace, ductwork, and oil tank at a very reasonable rate. All work was completed in two days with under two weeks from initial estimate to finished job.

I would highly recommend Vertex, especially if you are looking to upgrade to a heat pump/mini split system. While our unit is brand new and we need time to see how things will function long term, we are very pleased with our experiences with Vince, Steve, Damian, and the rest of the Vertex team!

Called and were able to get someone out right away. Professional and was able to get the problem fixed right away.