Mike was our best gift this Christmas, as we woke up in a very cold home on Christmas Eve. We were so grateful for his willingness to repair our system on Christmas Day; he took the time to explain what was not working within the system, as well as answer all of my additional questions. We will certainly be using this company for future maintenance and repairs as needed!
Adam Smith did an excellent job of check out the heat pump. But when the unit was originally installed 11/12/21 the thermostat was set up for a gas back up system causing the auxiliary heat to come on at 40°. My system is not a gas back up system so it used the electric auxiliary heat below 40° using much more electric than normal.
Dameon,Steven and John put in our new system in and cleaned vents. Got our system in and worked hard all day. Took time to answer lots of questions and explained all about our system. Thank you!!
Our ductless HVAC in the upstairs of our house bit it after the 5 years since we moved in. After realizing that the units weren't able to be repaired due to age, we called Vertex Mechanical to replace our units with new, more efficient ones.
They were OUTSTANDING. The prices were reasonable, the service people were courteous, respectful, on-time, and efficient. They got the job done in less than 2 days, and thanks to them, we not only have better HVAC, but we were able to ditch the expensive oil heat.
If you have any HVAC or plumbing issues in your house, make the call to Vertex Mechanical.
And no, this isn't a commercial, I just work in radio!
But seriously, they were amazing and have earned all 5 of my stars!
Our first tech was Mike who diagnosed the condition. However parts were not available at that hour. Aaron returned the next day to complete the repair ahead of the freezing conditions. Both techs kept us updated on their arrival times.
Mike Elmer made an after-hours plumbing service call and returned the next day to solve a very challenging plumbing issue. His experience, persistence, determination, and willingness to do what it took to solve our plumbing issue, was greatly appreciated!! I will use this company for any future mechanical issues! We are grateful for the work that was done for us!
Hannah Gombossy
Mike was our best gift this Christmas, as we woke up in a very cold home on Christmas Eve. We were so grateful for his willingness to repair our system on Christmas Day; he took the time to explain what was not working within the system, as well as answer all of my additional questions. We will certainly be using this company for future maintenance and repairs as needed!
Eric Blum
Aaron S. Was great. Friendly and professional. Walked me thru the before and after readings to show me the difference pre and post servicing.
Michele Rahmani
We are very happy with Vertex Mechanical. Dealing with pleasant and helpful staff. Will refer to anyone
Fred Nolt
Adam Smith did an excellent job of check out the heat pump.
But when the unit was originally installed 11/12/21 the thermostat was set up for a gas back up system causing the auxiliary heat to come on at 40°. My system is not a gas back up system so it used the electric auxiliary heat below 40° using much more electric than normal.
Lynn Koenig
Happy to have Jared repair our furnace. Total professional service from the knock on the front door to leaving the driveway!! Repair completed.
Diane Smith
Dameon,Steven and John put in our new system in and cleaned vents. Got our system in and worked hard all day. Took time to answer lots of questions and explained all about our system. Thank you!!
A.J. Cobian
Our ductless HVAC in the upstairs of our house bit it after the 5 years since we moved in. After realizing that the units weren't able to be repaired due to age, we called Vertex Mechanical to replace our units with new, more efficient ones.
They were OUTSTANDING. The prices were reasonable, the service people were courteous, respectful, on-time, and efficient. They got the job done in less than 2 days, and thanks to them, we not only have better HVAC, but we were able to ditch the expensive oil heat.
If you have any HVAC or plumbing issues in your house, make the call to Vertex Mechanical.
And no, this isn't a commercial, I just work in radio!
But seriously, they were amazing and have earned all 5 of my stars!
Paul Nelson
Our first tech was Mike who diagnosed the condition. However parts were not available at that hour. Aaron returned the next day to complete the repair ahead of the freezing conditions. Both techs kept us updated on their arrival times.
James Krimmel
Mike Elmer made an after-hours plumbing service call and returned the next day to solve a very challenging plumbing issue. His experience, persistence, determination, and willingness to do what it took to solve our plumbing issue, was greatly appreciated!! I will use this company for any future mechanical issues! We are grateful for the work that was done for us!
Jen Linn
Our technician Aaron was absolutely amazing!!! So knowledgeable!!