We had Austin Schlenter as our technician he called when he was gonna arrive and was very nice and explained things to my husband and he was very kind, considerate and very efficient ,he answered any questions my husband had for him. Our central air wasn't working and when Austin checked believe it or not a ear wig bug had gotten into a part and shorted it out and that is why our fan wasn't working,so crazy! He replaced it and showed my husband . We have used Vertex since 2007 when they installed our Central air unit and will continue as long as they provide their services. This is my first review and I want to Thank everyone there for being a top notch company! Honesty if I could give them a higher star rating I would!! Sincerely Roberta Dunn
We were very pleased with the services performed by Cesar Santiago this morning. He is very personable and did a thorough inspection. We needed a new part and he explained to us why it was needed and how we could save money to replace it. He willingly wore a mask the whole time he was here and was vey courteous in his requests..
Vertex installed my A/C system 5 years ago. They were very good price wise and did a great job. They also come out yearly to do a maintenance checkup of the system. In fact I now have them come out twice a year - - once during A/C season and once during heating season, so they can catch any problems before they get worse. The last several years I have had Austin S. as the technician. The other guys did a good job, but Austin is great. He encourages me to follow him and he explains everything he is doing and he gives me little tips too so I can keep my A/C system working in top shape. I definitely recommend Vertex Mechanical.
They were great... Mike E. was our tech, servicing my restaurant right before we are opening for the first time. He was super professional, very helpful, answered all of our questions and did a great job.
Totally recommend Vertex. Their continued assistance in making sure we were running efficiently took a huge weight off my shoulders!
I’ve lived in Denver for 30 years, and tried most others and Vertex is the best! I had a hot water heater leaking on a Sunday night, impossible for me to stop. I called everyone in town and out of town. No other service company responded. It was about 20 degrees outside in January and Glen from Vertex answered my call, right away he said he can help. He was there within an hour! Replaced the water heater and only got done at 11:00 Sunday night. I was never a customer of this company, they changed normal price, no Sunday charge, no emergency charge. I didn’t even have to pay them on the spot. They billed me. I got a top of line 6 year warranty with the new heater. I will be using them for my plumbing and Geo thermal heating system. Great service is hard to find today, great job you guys! By the way the only way I know about these guys is because they support The Cocalico Basketball Program, another reason to use them!
Also, fireplace maintenance. Michael did a great job and took time to explain the status our equipment/systems and answered all of my questions. He was courteous, professional, took care in performing the various tasks in our home. This is our second year of the Maintenance Service Contract and we are very satisfied with the service response.
Vito was absolutely fantastic to work with! He was honest about the thermostat we had wanted to originally install, and made suggestions based on our needs (AND, saved us money!) He was kind, and performed the job well and efficiently. We will absolutely use Vertex again.
Fantastic response from Steve at Vertex today! Our heater broke overnight and we were lucky enough to find Vertex through the heater's manufacturer's website. They came out within three hours of placing the initial call. Steve was extremely professional and made sure we understood what the problem was, how he would fix it, and how much it would cost. Extremely respectful of our home and used all social distancing measures. Very happy and highly recommend.
Cesar is a real gem!!! Kind, courteous, knowledgeable.... We will continue to request him to complete our service/maintenance. He's professional and explains everything that needs to be done. We had an unexpected issue with our unit and rather than just doing the work and giving us a surprise bill.... He reviewed the situation, gave us some options and prices so that we could make informed decision. We feel confident using Vertex for all our heating, plumbing and air conditioning needs!!! Great local, family owned company, that treats their customers with respect!
Roberta Dunn
We had Austin Schlenter as our technician he called when he was gonna arrive and was very nice and explained things to my husband and he was very kind, considerate and very efficient ,he answered any questions my husband had for him. Our central air wasn't working and when Austin checked believe it or not a ear wig bug had gotten into a part and shorted it out and that is why our fan wasn't working,so crazy! He replaced it and showed my husband . We have used Vertex since 2007 when they installed our Central air unit and will continue as long as they provide their services. This is my first review and I want to Thank everyone there for being a top notch company! Honesty if I could give them a higher star rating I would!! Sincerely Roberta Dunn
Charles Bishop
We were very pleased with the services performed by Cesar Santiago this morning. He is very personable and did a thorough inspection. We needed a new part and he explained to us why it was needed and how we could save money to replace it. He willingly wore a mask the whole time he was here and was vey courteous in his requests..
Dan Allwine
Vertex installed my A/C system 5 years ago. They were very good price wise and did a great job. They also come out yearly to do a maintenance checkup of the system. In fact I now have them come out twice a year - - once during A/C season and once during heating season, so they can catch any problems before they get worse. The last several years I have had Austin S. as the technician. The other guys did a good job, but Austin is great. He encourages me to follow him and he explains everything he is doing and he gives me little tips too so I can keep my A/C system working in top shape. I definitely recommend Vertex Mechanical.
Corey Nickliss
They were great... Mike E. was our tech, servicing my restaurant right before we are opening for the first time. He was super professional, very helpful, answered all of our questions and did a great job.
Totally recommend Vertex. Their continued assistance in making sure we were running efficiently took a huge weight off my shoulders!
Tom Gosling
I’ve lived in Denver for 30 years, and tried most others and Vertex is the best! I had a hot water heater leaking on a Sunday night, impossible for me to stop. I called everyone in town and out of town. No other service company responded. It was about 20 degrees outside in January and Glen from Vertex answered my call, right away he said he can help. He was there within an hour! Replaced the water heater and only got done at 11:00 Sunday night. I was never a customer of this company, they changed normal price, no Sunday charge, no emergency charge. I didn’t even have to pay them on the spot. They billed me. I got a top of line 6 year warranty with the new heater.
I will be using them for my plumbing and Geo thermal heating system. Great service is hard to find today, great job you guys! By the way the only way I know about these guys is because they support The Cocalico Basketball Program, another reason to use them!
Charles Herchelroath
Also, fireplace maintenance. Michael did a great job and took time to explain the status our equipment/systems and answered all of my questions. He was courteous, professional, took care in performing the various tasks in our home. This is our second year of the Maintenance Service Contract and we are very satisfied with the service response.
Erika Lucas
Vito was absolutely fantastic to work with! He was honest about the thermostat we had wanted to originally install, and made suggestions based on our needs (AND, saved us money!) He was kind, and performed the job well and efficiently. We will absolutely use Vertex again.
Leigh Trayer
Fantastic response from Steve at Vertex today! Our heater broke overnight and we were lucky enough to find Vertex through the heater's manufacturer's website. They came out within three hours of placing the initial call. Steve was extremely professional and made sure we understood what the problem was, how he would fix it, and how much it would cost. Extremely respectful of our home and used all social distancing measures. Very happy and highly recommend.
Melissa Montgomery
Cesar is a real gem!!! Kind, courteous, knowledgeable.... We will continue to request him to complete our service/maintenance. He's professional and explains everything that needs to be done. We had an unexpected issue with our unit and rather than just doing the work and giving us a surprise bill.... He reviewed the situation, gave us some options and prices so that we could make informed decision. We feel confident using Vertex for all our heating, plumbing and air conditioning needs!!! Great local, family owned company, that treats their customers with respect!
Linda Groome
Maintenance of our generator. Excellent service by Mike Elmer.