After affirmation that ducts where clean and it was determined that the excess dust in home was micro in nature an air cleaner was installed on heating/cooling unit. The unanswered question is where is the dust coming from?
We were very pleased with the service; a thorough explanation of the service and the condition of the heat pump was given. Yes, Aaron did a very thorough job, explaining all he did and what needed attention, replacing a part. I am pleased with the service we receive from Vertex; All technicians have done a good job.
Mike Elmer, our personal favorite of the service techs was able to verify that the pump was working and made an adjustment to the alarm. Mike answered all my questions about the pump, alarm, the air scrubber Vertex carries and our Comfort Shield contract. Vertex handles all of our HVAC and plumbing needs.
Adam was professional and courteous and arrived earlier than the ecpected time. He took care of our service in a timely manner.He needed to replace the capacitor and he had a replacement in his work vehicle and took care of that promptly.
Owen Kunder did an awesome job He is definitely an asset to your company I am very happy 😊 with the installation of my Geothermal HVAC system Thank you again Owen
Contacted them about needing service and they had someone out within 2 hrs. Technician, Steve Wakefield, arrived when he said he would and was very professional and quick to assess the issue with my geothermal system. Would not hesitate to have service performed by them again!
Steve W. was phenomenal. From the moment we called to the office ,she was extremely kind and helpful, to the technician arrival we couldn't have been more pleased. We were in dire need with no heat or hot water and Steve worked through everything checked and rechecked cleaned the parts and replaced what was needed. Explained all of what he was doing in detail but said it in a way I could understand the nuances of our system. As always Vertex Mechanical didn't disappoint. Please check them out for all your heating needs. Ask for Steve.
Richard Corley
After affirmation that ducts where clean and it was determined that the excess dust in home was micro in nature an air cleaner was installed on heating/cooling unit. The unanswered question is where is the dust coming from?
David Bleil
We were very pleased with the service; a thorough explanation of the service and the condition of the heat pump was given.
Yes, Aaron did a very thorough job, explaining all he did and what needed attention, replacing a part. I am pleased with the service we receive from Vertex; All technicians have done a good job.
James Garner
Mike Elmer, our personal favorite of the service techs was able to verify that the pump was working and made an adjustment to the alarm. Mike answered all my questions about the pump, alarm, the air scrubber Vertex carries and our Comfort Shield contract. Vertex handles all of our HVAC and plumbing needs.
Kimberly Taylor
Adam was professional and courteous and arrived earlier than the ecpected time. He took care of our service in a timely manner.He needed to replace the capacitor and he had a replacement in his work vehicle and took care of that promptly.
Dennis Spencer
Excellent company. Doing business with Vertex go 10 years. Very satisfied.
Shawn Sweigart
Had maintenance done on our mini-split system. Alex Rapp did a fantastic job
William Morrison
Owen Kunder did an awesome job
He is definitely an asset to your company
I am very happy 😊 with the installation of my Geothermal HVAC system
Thank you again Owen
Justin Seaman
Contacted them about needing service and they had someone out within 2 hrs. Technician, Steve Wakefield, arrived when he said he would and was very professional and quick to assess the issue with my geothermal system. Would not hesitate to have service performed by them again!
K Yingst
Steve W. was phenomenal. From the moment we called to the office ,she was extremely kind and helpful, to the technician arrival we couldn't have been more pleased. We were in dire need with no heat or hot water and Steve worked through everything checked and rechecked cleaned the parts and replaced what was needed. Explained all of what he was doing in detail but said it in a way I could understand the nuances of our system. As always Vertex Mechanical didn't disappoint. Please check them out for all your heating needs. Ask for Steve.
Rod Adair
Zack took the time to explain in detail what his findings were and recommended repairs.