Vertex Mechanical Inc

This was the only business that I called that seemed to care about the situation we were in. Several others never even bothered to call us back but Vertex had someone there next day. Our service tech Vito was professional, thorough and explained everything to us. Will use them again.

They have maintained our heating and air conditioning. They installed a whole house generator and today an air scrubber. We love the whole team. Austin always does a great job and is very professional as well as personable.

Installed a backup generator system in a timely and professional manner. Vertex kept us updated on each step of installation. The team responsible for each step from planning to startup was knowledgeable, friendly and enjoyable to work with. We will continue utilize Vertex for future improvements to our home.

Vertex is one of those companies that is understated and humble, providing superior service without talking about it. They installed our system last year, and in today’s maintenance, Anthony was honest and straightforward with us when he hit a hiccup. They are always here when they say they will be, clean up after themselves so you don’t even realize they were there, and explain what will be done when they arrive and confirm what they did before they leave. I highly recommend them.

Our AC unit went down right before the July 4th holiday. A heat wave was in progress and we were expecting to have to wait for service due to the holiday and the high volume of service calls coming into Vertex. Tara was exceptional in trying to get a service technician to our house and Austin arrived that day. He ran some diagnostic checks and found that the capacitor on the compressor fan was bad and then discovered that our blower motor in the heat exchanger stack was also fried. He fixed the capacitor but the system could not operate without the blower fan. It was Friday after 5pm before the holiday so there was no way to order the required motor. Austin then ordered the needed motor on Monday (on his holiday day off) and the motor was available by Wednesday when he returned to install it. Our system is up and running again! We cannot thank Austin and Tara enough for their excellent service, professionalism and skill in getting our AC back in service. Great work guys, great team work Vertex!!!

Vertex installed a geo thermal system and the employees and everyone I dealt with were professional and curteous and a pleasure to deal with. highly recommend this company.

The People at Vertex are always friendly and responsive to our needs. The
Tech that came out to service our whole house generator (Mike) was
extremely thorough and practiced all the safety measures he needed
to keep us and himself healthy and assured that his work is the best we could have. Thanks Mike , Rick and everyone at Vertex.

Technician was very friendly. I must assume he did his job. I was not looking over his shoulder. He told me everything looked fine before he departed.
I received his job report later via email.
Regarding quality and value... time will tell.

Vito was very polite, respectful and explained everything very clearly after he checked the outdoor unit. We are very pleased with Vertex’s service and the great technicians that we have dealt with! They do not pressure you into buying anything you don’t need and are very thorough. Highly recommend Vertex!!

I have used Vertex for the last couple of years from installing a backup generator and a water softener system and found them to be professional and friendly and ready to answer all my questions. I also have them doing maintenance on my HVAC system and other components of my house. The price is not too bad either.