We had a Mitsubishi mini-split system installed in late April. Installation was done professionally and follow up excellent. Service techs friendly and on time.
If I could I would rate 0 stars I called at 9am Was told someone would be out that day (my furnace stopped working ) I explained to them that I have 3 children and it was getting extremely cold in the house By 3:30 still never heard back from the company so I called and answering service said they would have someone contact an hour later still no response so I called again Same thing someone will contact me . Long story short 24 hrs later and I still have not received a response But thank the Lord the heat kicked back on
Great service. Very professional. Technicians where knowledgeable, and explained what was wrong and also suggested several preventetive services. I did not feel pressured or taken advantage of it. Highly recommend!
I always have great service from UGI...from initial phone call to make appointment to arrival of the service tech to the work he does until he leaves :)
We have had a service agreement for many years. Service people are always professional and helpful. You can count on them day or night, holiday, snow, sleet or rain. !
George Alan Case
We had a Mitsubishi mini-split system installed in late April. Installation was done professionally and follow up excellent. Service techs friendly and on time.
Buddy Jones
If I could I would rate 0 stars
I called at 9am
Was told someone would be out that day (my furnace stopped working )
I explained to them that I have 3 children and it was getting extremely cold in the house
By 3:30 still never heard back from the company so I called and answering service said they would have someone contact an hour later still no response so I called again
Same thing someone will contact me .
Long story short 24 hrs later and I still have not received a response
But thank the Lord the heat kicked back on
Kathleen Carey
I have them clean and check furnace and water heater each year.
sixj dad
Great service. Very professional. Technicians where knowledgeable, and explained what was wrong and also suggested several preventetive services. I did not feel pressured or taken advantage of it. Highly recommend!
Kathy K
I always have great service from UGI...from initial phone call to make appointment to arrival of the service tech to the work he does until he leaves :)
Berks
We have had a service agreement for many years. Service people are always professional and helpful. You can count on them day or night, holiday, snow, sleet or rain. !
Kerry Stone
A very acceptable outcome to my situation. To Mr. George and all three of the other UGI associates, five stars. Renewed my trust in UGI.
lluther ammarell
We always receive great service and greatly appreciate it.
Your techs are very knowledgeable and prompt.
We are very happy with the maintenance contract
Bernadette Russo
I had an outage during a summer storm. When power came on my ac didn't work. I called Ugi for service and they were at my house in 30 minutes!
Patricia Zampelli
My problem was handled in a timely manner. Part ordered and new one replaced in a few days. Great technician who knew his job. Thank you