UGI Heating, Cooling & Plumbing

I had a GREAT experience with this company! I needed oil heat switched out for gas heat ASAP after buying an older house and getting 3 oil bills at $1800+ every 4 weeks. This company gave me the best quote of 3 Lehigh Valley companies I looked at and included more services and products (install/dismantle/removal/water softener). Benjamin V, Mark P, Eric B, these guys love what they do and those are the people you want on a job like this. I asked a ton of questions since this changeover was my first big investment in the house and the results speak for themselves. My first gas bill was $325 and I now have 29 functioning radiators! Before this install I believe 10 radiators were working and one of the 2 35 years old oil furnaces ran constantly. Definitely plan to see what UGI Homeserve can do for air conditioning and plumbing upgrades!

I was at UGI to provide training for their team. Training is important and is also a cost to the company. Their employees are not out working when they are training. UGI is a company that values training for their employees

Purchasing a new Hvac and furnace is a daunting task and trying to figure out which company to do the install is not a simple thing to do. But UGI made everything so simple and enjoyable. From the sales rep Allen who was knowledgable, respectful, and helpful throughout the entire process to the tech guys (Steve and John) who were nothing more than a blessing. They came on time and ready to work, it was a two day process but Steve promised to get us up and running in one day and he did. The guys worked hard and long but also gave the time to go over and explain everything I needed to know about the new units. Steve and John I applaud their work ethic, knowledge, and their workmanship. Great job guys and thank you for an enjoyable experience.

Our heater died and they came promptly, provided a reasonable estimate, provided space heaters until they could get back to install the new system. The system was installed efficiently, we were given instructions and they always polite and helpful. The only thing they didn't do promptly was bill me! Now that was a unique experience. Will call them again, though I bet I won't have to.

Excellent experience, would recommend UGI to anyone considering their services.

Had a new HVAC and heat pump installed after the previous one finally kicked (previous one was here when I bought my home 3.5 years ago). Initial assessment was painless and felt like all our options were explained thoroughly to us. Had everything replaced and installed yesterday and the 2 men who worked on everything were very professional and again did a great job of explaining some of the new features on the thermostat and offered their recommendations on what settings would ultimately work the best for us.

Pricing was very affordable, again we were walked through several pricing options, and we were not pressured into any one in particular. Very happy overall with our experience.

We have used our yearly maintenance contract
for many years with absolutely no regret of their
Complete performance from beginning to schedule to completion of work requested.
Their employees are totally courteous &
quickly achieve cleaning or resolution of any
problem. UGI is a very dependable company
that we highly recommend .

Great service. We have had the contract for years and when you have an issue, they come out quickly and take care of everything. Included with our contract is yearly inspection of our hot water heater, AC/Furnace units. They are professional, knowledgeable and courteous. Have had UGI services for over 25 years and would recommend

We have been using UGI for several years now on both our ac and gas heating systems. The techs are always very thorough and professional.
The service manager (Doug) and his staff are great! I have recommended UGI to several friends and family members.

As longtime UGI customers with a service contract, we've always been pleased with the work done at our home. After our water heater and air conditioning failed this summer, salesmen and technicians acted quickly to get us going with new equipment. Thanks to them, we're confident that we got the best deal, and we have peace of mind that the work was done right.

UGI was very responsive and sent a very nice worker to our home and then another one had to come back and they were both very polite and nice. The time frame for getting our heater fixed was as quick as could have been a possible. We were happy with all aspects.