Weather Master Heating & Air Conditioning

I've used Weather Master twice, the first time when I noticed my water heater was leaking, the second when I had issues with duct work. Both times they were extremely helpful, came immediately when I called about the water heater, and explained all costs and permit/inspections. The service engineer, the ones doing all the work and the people in the office were extremely helpful and kind. I really appreciated it!

Andy came out today to help repair a leak at our house and he was excellent. He was friendly, laid back, and extremely efficient at diagnosing the issue and then providing an estimate before immediately moving into the repair. He arrived at 2:30 and was done with the entire repair within an hour! I can’t say enough good things about Andy and we’ll definitely recommend him to others.

I don't normally leave reviews, but I had to in this case. Tim was awesome!! This guy not only fixed the issue but educated me at the same time. You can tell he cares about what he does. I don't know who from management will see this, but you guys have some amazing techs on your team. From beginning to end, I had a seamless 5-star experience!

Bobby H was friendly and an easy person to talk too. He explained my options and was prompt. He didnt mind me watching as he took apart and did his tune-up. Gave prompt accurate advice and some tips for maintaining temperatures in the home. Def would use Weather Master again and send Bobby H. Thanks for the professionalism and honesty.

We moved to a house that has a HVAC with warranty from Weather master. The warranty papers were given by the previous home owner, it says its transferrable to the new owne.
Called weather master, first they said there's no warranty on my unit, please buy our annual service contract. Then they said it had a warranty that expired last month, please buy our annual service contract. I challenged it saying its saying the warranty is good till 2025. Then they said oh yeah I read the year wrong, its good till 2025, but it doesnt transfer. Told them I have the warranty papers and asked them what does it cover to which I was told your ac unit is 11 years old you should consider buying an annual service to tune up the AC unit. When I pressed them to know what does the warranty cover now so that I have clear expectations, they routed the call to voicemail :)

Edit: WeatherMaster tried to understand my concern and provided prompt and professional service. Thus updating my review to 4 stars.

Brandon Vanmeter was out to handle some problems in our new home. He was excellent. Very knowledgeable and really happy to help.

Have had many experiences with Weather Master...all of them were excellent...so easy to work with. Anthony is no exception. He's so efficient and very nice.

Brandon was very professional and thorough during his visits. He did a great job at explaining our options to me and wasn’t pushy at all. I would highly recommend working with Weather Master and Brandon.

I called Weathermaster today & spoke to Audrey at 1:00. She had a technician to me by 3:30. Felipe & Rudolpho we're very professional. My central air wasn't working. Felipe & Rudolpho diagnosed the issue & replaced the zoning board in the attic. Now I have air! The are a great team & an asset to Weathermaster! Very kind, professional, clean & wore masks!!! Great job!

Update Jan 20:
After a follow up email someone from the company called back to discuss the issue. The importance to customers feedback is good and thanks for listening to my concern and doing what's possible. Appreciate it.

We have used WeatherMaster a couple of times. Recently, the furnace was not producing heat so called these guys after a bad exp with another company. These folks charge $99 for coming out and some companies charge only $59. The tech was skilled to isolate the problem and replaced the gas value. The replacement part cost is $130 retail price and I ended up paying almost $1000 for the part and installation. They sell the 1 year maintenance by reducing the other cost like on the part or coming out fee.. either way, you are paying ludicrous amount of money for the repairs with this company. I understand it's a big company and they have expenses to factor in, however, ripping customers off like this doesn't take you a long way.

Initially we had them for a Heating unit tune up, which is useless from my point of view from these guys.. took the panel out and checked the unit was working and charged us $59 per unit (we have 2). So overall try other companies for your HVAC needs.