Weather Master Heating & Air Conditioning

Felipe was very thorough during the service visit. He was also very courteous and explained things clearly

Jake did a phenomenal job of quickly diagnosing a recent problem with our heating system. He carefully explained the problem and probable cause, and offered a quick solution. Beyond that he performed a check on the other system to see if a similar problem could occur.

Well done Jake and Thank You!

They charged us labor on installation of parts that are covered under warranty and we've had repeated issues with our unit since we moved into our brand new home. Between this company and our builder I don't understand why we are paying for anything! Their service people for the most part are helpful and friendly. That's why they got 2 stars instead of one.

Arrived on time. Worked efficiently and briefed me on my system. No problems encountered. Reminded me of additional services that were available; e.g. UV. Overall, pleasant and professional.

Weather Master always completes system checks on time and professionally. They answer all my questions in simple terms I can understand.

Our a/c fan quit in 90 degree weather. They were going to send someone that day but we had a funeral to go to & wouldn't be there so they came the next morning. We needed 2 parts & Bobby had them on his truck. Within 30 minutes he had my a/c up & running. I have never had better service & Bobby was so nice & professional. Super employee, super service. I will always use them & recommend them to my friends.

Our grandmother had a new system installed by Weathermasters 2 years ago, and after she passed we moved into the house. She kept it quite warm, so she did not realize it was not cooling properly. WM went above and beyond to get our system functioning properly, even though our labor warranty had been up, they never charged us a dime. We would really just like to thank Maureen, just about every tech had been to our home at least once troubleshooting , and even the management had been out to solve the problem. Thank you everyone! Our system is working great and I will continue to use them for maintenance and any other services they offer. They gave us hope that there are still businesses out there that go above and beyond. Thank you Weathermasters KNIGHTDALE!

Gabe is always GREAT! Knows everything about the units and gives honest feedback on the systems.

Very unprofessional and not responsible at all. Very rude. Technician have fooled us and charged very big amount without performing any repair work. They take the money and disappear. This company charge very high .. stay away from this company. There are better HVAC repair companies out there. These guys needs to improve the service quality, be more transparent and stop telling the false information. Not trustworthy at all and do not care about the customers. At this point Zero customer satisfaction. Not recommended.

I moved in recently n my AC not blowing I called this number to get information about the warranty.I spoke with this guy who was rude telling me he doesn’t know where to get the information.why will you post a number when called you say you don’t have the information?I guess will look for another and forget about this master warranty!